Sila Heating, Air Conditioning & Plumbing
Lafayette, White Plains, NY

Sila Heating, Air Conditioning & Plumbing Reviews

4.7 stars based on 413 reviews

Featured Comments:

• g

  grg nlssn

  5.0

  The installation took longer than expected, but they did a really nice job. They returned a couple times to perform additional insulation/air-gap sealing and remote temperature sensor installation. The maintenance guys have always done a thorough job and addressed any issues noted during their inspection. The installers/maintenance guys have always been nice and helpful and interested in doing the right job.

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  Response from the owner

  Thank you so much for this rating and review! We really mean it when we say your comfort, our priority and guarantee 100% customer satisfaction every time with our 5-Star Service. We look forward to continuing to provide all of your home comfort needs. Best, Team Sila

• K

  Kyle Kelley

  5.0

  This is going to read like a paid advertisement, but that’s only because Sila absolutely knocked it out of the park. I checked with three separate companies before deciding to go with Sila for my home’s mini split system, and I am 100% confident I made the right choice. Although Sila was not the lowest cost option, their knowledge and professionalism was on display from the first site visit up through the final billing. All personnel, from the original salesperson, to the folks in the office, to the foreman and installers, were polite and professional. They even dealt with my very over excited dog without complaints. They returned my calls, showed up exactly when they said they would, treated my home with respect (booties on their shoes, carpets over all flooring, the works), and cleaned up everything when they left. The foreman and installers were clearly experts, and went out of their way to install the units in locations that my wife and I preferred, even when those locations were not the most convenient. When one of the units we had ordered did not end up fitting as we’d hoped, we switched to a different, lower cost unit. One phone call of less than five minutes after the installation was complete was all it took to get the difference refunded. No hassle, no BS, just honest professionals. I can’t recommend this company highly enough. You wont be disappointed!

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  Response from the owner

  Thank you so much for this rating and review! We really mean it when we say your comfort, our priority and strive to provide our 5-Star Service each and every time. We're there for you before, during, and after your service and installations to make sure you're happy and 100% satisfied, guaranteed. We look forward to continuing to provide all of your home comfort needs. Best, Team Sila

• B

  Bruce Cohen

  5.0

  Their office was very professional and courteous on the phone, scheduled an appointment the next day and showed up on time. The technician was able to solve the heating issue and get the system up and running again. Explained what was done and what I can do to follow up. A big thumbs up for Sila.

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