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In urgent need of emergency plumbers in minutes? We've collected every detail of some information about Sila Heating, Air Conditioning & Plumbing in Falls, Cedar Grove, NJ which could be in your neighborhood. View their infos such as opening hours, addresses, phone numbers and store pictures below and get a fast offer from plumbers near you instantly.

Sila Heating, Air Conditioning & Plumbing in Falls, Cedar Grove, NJ | PlumbersNearby

Ivan was WONDERFUL! He explained everything very clearly, went thru the entire process of how to flush out our system (pointed out each lever and knob) and is clearly an expert in this business. He was professional, friendly, polite and a pleasure to have in our home. I will request him every time we need service! And the customer service people I spoke with on the phone were excellent as well, polite, professional, and friendly. I am recommending Sila to all of my friends and neighbors!!

Thank you for this rating! Sila prides itself in providing the best customer experience to all of our customers. We look forward to serving you again.
Best,
Team Sila

I cannot say enough about how happy I am with their service.
Their tech Doug has impeccable manners and arrived with his face mask on. I greatly appreciate that in a pandemic.
He covered his shoes with bags before entering the house. He was honest and made the fix immediately. Also offered me an estimate to replace a part that is good for fourteen days.
Their price to come out was worth it on the hottest day of the year. I couldn’t get an appointment with Sears until mid-September.
So pleased with entire experience and ability to get same-day service. Highly recommend. Ask for Doug!

Elizabeth, thank you very much for this rating! Sila's main goal is to ensure your home is comfortable and safe. We can't meet that goal without the best of the best on our team. Doug is key to keeping our goal and we are happy to him recognized. We look forward to serving you again.
Best,
Team Sila

The technicians from Sila , Doug and Freddie , arrived exactly on time . They were professional , courteous and efficient . They serviced my units , and were knowledgeable about  the products .
I would certainly recommend this company .

Thank you for leaving us this rating and review. We are so happy that Doug and Freddie provided 5-Star Service and was able to address your home comfort concerns. Your comfort, our priority is our slogan that we take to heart. We look forward to continuing to provide all of your home comfort needs.
Best,
Team Sila

I started using the services of SILA some years ago and I did several businesses with them during the years. I just made a new installation in one of my properties, a small cottage, and SILA sales guy, David Cuevas, suggested me for the best, as usual.
In three days from the proposal they completed the job! The workers are clean and proactive. What a great company!

Thank you very much for this rating! Sila's main goal is to ensure your home is comfortable and safe. We can't meet that goal without the best of the best on our team. Dave and our installation crew are key to keeping our goal and we are happy to them recognized. We look forward to serving you again.
Best,
Team Sila

I have been using SILA for years. They installed a new HVAC system in my home and have provided regular maintenance service. Their team is responsive, dependable and professional. I would highly recommend SILA.

Rita, thank you so much for this rating and review! We really mean it when we say your comfort, our priority and guarantee 100% customer satisfaction every time. We look forward to continuing to serve you.

Best,
Team Sila

Kevin was great, super honest run down of my ac system and what I should do when. Quality of his service definitely convinced me to go with the membership.

Thank you for this rating! Kevin is a valuable part of our success as a business at Sila and we are glad to see him recognized. We strive to provide the best possible customer experience to all of our customers. We look forward to serving you again.
Best,
Team Sila

Kyle was knowledgeable , professional, got the job done quickly.  Put covers over his shoes and was clean. Thank you so much.  I have HEAT!!!

Michele, thank you for leaving us this rating and review. YAY for heat during the cold weather! We are so happy that Kyle provided our 5-Star Service guarantee and was able to address your HVAC concerns. We look forward to serving you again.

Best,

Team Sila

Kevin was excellent!  He had a busy schedule but still came in positive, professional and was able to quickly diagnose our problem.  The service you provided was great.  And a testament to why I choose Sila every year for an annual service plan.  Thank you!

Thank you very much for this rating! Kevin is a key to our success as a business and we are happy to see him recognized. Our team is the reason we have the best customer experience around from beginning to end. We look forward to serving you again.
Best,
Team Sila

We had a coil go on our central air. Sila was able to come out promptly for a diagnostic appointment. They were able to identify the problem and order the part for us. There was a bit of a delay in getting scheduled to be fixed. But overall we had a good experience. The workers were polite, professional, and experienced.

Thank you for this rating and review! We are proud to provide exceptional customer service to all of our customers. We're there for you before, during, and after your service to make sure you're happy and 100% satisfied. We look forward to serving you again.
Best,
Team Sila

I called Sila because my AC unit was leaking. They were at my house in under 1 hour and fixed it within 2. The AC specialist could not have been nicer, thorough, and patient in explaining the problem and steps to address it. I would definitely recommend Sila.

Kevin was excellent.  Came out same day- within hours of my first call -  Even with the storm damage keeping them busy!  Quickly identified the problem and resolved.  Zero complaints.

Thank you very much for this rating! Sila's main goal is to ensure your home is comfortable and safe. We can't meet that goal without the best of the best on our team. Kevin is key to keeping our goal and we are happy to him recognized. We look forward to serving you again.
Best,
Team Sila

They sent out a technician within two hours of calling them to repair our leaking ac. Ivan was wonderful, kind, and thorough. Will definitely continue working with Sila.

Thank you for this rating! Ivan is a valuable part of our success as a business at Sila and we are glad to see him recognized. We strive to provide the best possible customer experience to all of our customers. We look forward to serving you again.
Best,
Team Sila

Ivan goes above and beyond. He takes the time to explain how the system works and what should be done in order to maintain. I will continue to use Ivan in the future! Highly recommend! Can’t say enough great things

Thank you for this rating! We strive to provide the best possible customer experience to all of our customers. We look forward to serving you again.
Best,
Team Sila

Technician was professional, courteous and knowledgeable. Service time lasted about 45 minutes. My AC unit no longer leaks!

Aimee, we are happy to hear your AC unit no longer leaks! Thank you so much for taking your time to leave us a rating and review. We look forward to serving you again,

Best,
Team Sila

Ivan came to our home on time as scheduled.
He repaired my AC problem and explained everything he was doing. I am happy with his competence and expertise.

Thank you so much for your rating and review Ira! Ivan plays a key role on our team of expert technicians and is part of the reason we are able to provide such excellent customer service. We're glad your system is running back up to speed and we look forward to serving you again!

Best,

Team Sila

HVAC, hot water heater & ducting were all damaged from Hurricane Ida.  Same day response from Sila service and workers were absolutely amazing.  Considering the circumstances we were up and running in no time.

Michael, thank you very much for this rating and review! Sila's main goal is to ensure your home is comfortable and safe. We are happy we were able to get you back up and running after the storm. We are here for you 24/7, 365 days a year.

Best,

Team Sila

We used Sila/Johnston Air to install a new air conditioning system in our home last year. From beginning to end the company and everyone we worked with did an amazing job! They are courteous and professional and were a pleasure to work with. They reached out again this year when it was time for our annual service and the same people who did the install arrived to do the service! Great company and one we can definitely recommend!

Thank you so much for this excellent review of your experience TS R.  Our technicians have a wealth of knowledge and we encourage them to share information with homeowners.  Knowing what to expect from your system could possibly prevent any major issues later.  We also offer service and maintenance plans to safeguard your system for the entire year.  Thank you again for the review.  Best, Team Sila.

They scheduled me with ease, notified me of a small window (a half hour) of when they would arrive and Doug, who arrived at our door was the nicest guy and knew exactly what needed to be done!

Thank you very much for this rating! Doug is a valuable part of our team at Sila and we are happy to see him recognized. We pride ourselves in providing the best customer experience to all of our customers. We look forward to serving you again.
Best,
Team Sila

Kyle was excellent! He really made sure to address all of our heating issues; offering solutions or explanations where necessary. I would highly recommend his work. Excellent customer service from the first moment I called all the way through the process.

Greetings Steven, thank you for this great recommendation of your experience.  We try armor all of our technicians with tools to make their work in the field easier.  Every scheduled appointment is another chance to display our top-notch level of service and expertise.  Thank you giving us the opportunity to assist.  Best, Team Sila.

Kyle was great - knowledgeable, friendly, polite and explained everything that he did as he did it. He would make a great teacher. As a former business owner (now retired) he is the kind of employee that I would want representing my company in the field. He tried to up sell (something that every rep should do) me and I like what he told me - I will likely follow his advice and get a maintenance plan. Just a great guy doing a great job!!

Thank you so much for this excellent review of your experience.  Our technicians have a wealth of knowledge and we encourage them to share information with homeowners.  Knowing what to expect from your system could possibly prevent any major issues later.  We also offer service and maintenance plans to safeguard your system for the entire year.  Best, Team Sila.

I had a fantastic experience with Sila Heating & AC, especially with their technician Kyle Williams. My AC stopped working in the middle of the summer and I called the next day and within an hour Kyle was a my door. He promptly diagnosed my AC and replaced the blown fuse.  Kyle was professional and friendly. I would recommend Sila to my friends.

Thank you for the great rating Mark.  We enjoy making our customer’s happy and it feels great when we’re successful.  We’re proud of the great work our expert technicians do in the field every day.  Our goal, is for homeowner’s systems to perform their best when called upon.  All of our technicians try very hard to make this possible.  Thank you so much for the recommendation and support.  Team Sila.

5 stars purely for the crew! The best part of working with Sila is the crew that come to do the installation, and Kyle and Dan who came in to complete the job. Norton and his guys were so nice, and got the job done in one day. They had a missing piece, so Kyle and Dan came back to wrap it up and the product looks incredible! I enjoyed working with these 6 men the most.

On the contrary, with the amount of spam calls we get in this day and age, I never pick up my phone when I don't recognize the number. I've notified the office of my email preference, but unfortunately, it never seemed to stick with them, increasing my difficulty in communicating with them. I've had to frequently follow up due to lack of responses to my emails/phone calls. I do hope they figure this out because their onsite crew is amazing.

Thank you so much for this perfect rating Rebecca.  We truly appreciate when our customers take the time to provide feedback.  Every rating helps to strengthen our commitment to customer service.  Our local office will update your profile to make your email primary for future correspondence.  We apologize for any inconvenience this has been.  Thank you, Team Sila.

Randall and Carlos are professional, experienced, knowledgeable, and go above and beyond— Sila employs great talent and I recommend them highly!

Thank you very much for this rating! Our success is dependent on our awesome team. Randall and Carlos are no exception and we are happy to see them recognized. We are proud to provide the best customer experience possible to all of our customers. We're there for you before, during, and after your service to make sure you're happy and 100% satisfied. We look forward to serving you again.
Best,
Team Sila

Although my first experience with Sila did not go so well, various Sila reps stepped up to the plate immediately the next day and really made a concerted effort to make things right.  They showed up when they said they would and took care of the situation.  I was very impressed by the efforts of Doug, their lead tech, and Chris, the service manager, as well as Kyle, Don and the rest of the team. So much so that despite the serious issue that occured the day before, I felt confident enough to hire them to replace my entire central air system. It took an entire day (plus) working in a cramped crawlspace and in my sweltering-hot attic, but they installed my new AC system and now my home is comfortable again.  Paul, the salesman was nice as well and very accomodating given the circumstances.  I would've rated them the full five stars, but I feel they do need to ensure that what occurred on their tech's initial service visit does not happen ever again to anyone else.

Thank you for the great rating Doug.  We enjoy making our customer’s happy and it feels great when we’re successful.  We’re proud of the great work our expert technicians do in the field every day.  Our goal, is for homeowner’s systems to perform their best when called upon.  All of our technicians try very hard to make this possible.  Thank you so much for the recommendation and support.  Team Sila

Kyle is a knowledgeable and diligent technician. The service is excellent and timely. I have utilized Sila’s  service once for heat and air conditioning with excellent results and service. I will continue to use their services for maintenance and highly recommend this company.

Thank you for allowing us in your home.  Our technicians work hard to keep our homeowners comfortable.  The commitment we have to quality and friendly service make every appointment pleasant.  Thank you for being a valued customer of Team Sila.

SILA is a top quality service provider. A great customer service experience.

Thank you for rating and review! We at Sila strive to provide best customer service that is second to none. We look forward to serving you again.
Best,
Team Sila

I got my gas furnace/heating, water heater and compressor& coil/AC replaced. Overall, good company with efficient workers, though communication between main office and technicians sent to the field can be improved. A big shout out to Mr. Dan Carpenter. I feel he is one of the main reasons why the NJ office in Cedar Grove gets raving reviews. True professional- very knowledgeable, experienced, and genuinely interested to make the customer feel heard, and addressed concerns in a timely and appropriate manner.

Hello Sadaf, thank you for providing such a great review. The comfort of your home is extremely important to our team. Our expert technicians take pride in delivering professional service for all customers. We have a great family atmosphere that extends to all of our departments. We truly appreciate your continued support and thank you for being a valued customer. Team Sila

What a great experience!  John and Tom are always professional gentlemen who can be trusted to do great work at honest pricing. They are always just a phone call away and their personal service is second-to-none. Whether it’s 100 degrees in the summer, or -1 in the winter, our house is always at the perfect temperature thanks to them.

The McNiff Family highly recommends Sila.

Hello Jack, thank you so much for the great review.  The comfort of your home is extremely important to our team.  Our expert technicians take their time diagnosing and explaining issues with customers.  This information can be very helpful to ensure homeowners are properly maintaining any system for longevity.  Happy to hear our technician was able to provide informative service.  Thank you so much for being a valued customer of Team Sila.

Great experience. Kyle the technician was beyond knowledgeable to correct the issue. He did a fantastic job and should be commended for all his hard work. Will always call Sila for all my HVAC needs.

Thank you Joseph for leaving such a wonderful review.  We’re glad that you were satisfied with our service.  Kyle is a valuable part of our success as a company and we’re happy to have him.  He’s not only a great technician but a great person and we are lucky to have him.  We really appreciate the recommendation and thank you so much for your support.  Team Sila

Recent storm caused flooding of my basement and my boiler was partially underwater. Sila was very responsive to my need and a technician was sent to my house on the same day.

Thank you very much for this rating! Sila's main goal is to ensure your home is comfortable and safe. We are here for you 24/7. We look forward to serving you again.

Best,
Team Sila

Ivan did a great job! He was both professional and personable.

Thank you very much for this rating! Ivan is a valuable part of our team at Sila and we are happy to see him recognized. We pride ourselves in providing the best customer experience to all of our customers. We look forward to serving you again.
Best,
Team Sila

Kyle was the service man that came by to help us.  He showed up on time, was very professional and explained in detail the issues and our options.  Will be using the company and Kyle for all of my hvac issues and maintenance moving forward.

Thank you so much John for the kind words.  The comfort of your home is extremely important to our team.  Technicians will suggest certain services to ensure optimal performance of your system.  Thank you so much for your review and the support.  Team Sila

Can’t say enough great things about the technician Kyle who responded to my service call. Kyle knows his work, took the necessary steps to diagnose the problem and left with my my unit fully operational.
My furnace would not come on and provide heating. Explained the issue and what was necessary to repair the issue. Didn’t offer anything I didn’t need and push any services on me. I would most definitely recommend and call Sila for any future HVAC needs.

Thank you for the great review Adam. We’re proud of the great work our expert technicians do in the field every day. Our goal, is for homeowner’s systems to perform their best when called upon.  All of our technicians try very hard to make this possible. Thank you so much for the recommendation and support.  Team Sila.

Have never had a better, more knowledgeable, service technician than Kyle. In a few words, he is the very best. and a pleasure to work with.
Our humidifier drain was never cleaned out by the installers of our new system this year. It was never flushed during a previous service call. It backed up and flooded my floor and the neighbor below us. It took out a few tiles in her ceiling and made a mess. Just happened to have another service call and showed damage to Kyle while he was here. He even cleaned up my neighbors ess. My wife has called at least four times and left messages and even spoke to someone about this problem. The situation is documented showing that Sila was negligent. The damage is very small but feel that Sila should pay for the repair. Since we could not wait any longer for your reply, we had the resident handyman make the repair. Now we just ask where we should send a bill for this repair as we have already laid out the monies.

Everything above did transpire, but SILA wanted to correct the situation. They immediately rectified the problem to 100% satisfaction of all parties. Chris from SILA personally handled the problem in an extremely professional way. I can now rate SILA without reservation as a FIVE STAR company with whom I would gladly do business again. Thank you Chris for your fine work.

Thank you so much Leonard for providing a review of your experience.  We truly apologize for the damage done to the tile in your home.  Our management team have been in contact to resolve this issue.  Homeowners entrust us to provide service with care and we’re sorry for any harm done to your home.  Please contact our local office if you would like to discuss this issue further.  Thank you.

Mr. Kyle Williams was an absolute gentlemen and helped to educate me on HVAC systems and maintenance; he offered several options to solve our heating problems and also worked in discounts to help us save on the cost of the work to be done. I will be happy to use SILA in the future and will also specifically ask that send Kyle to work on my home

Thank you so much for this amazing rating Amul.  We look for technicians with an expertise in the field and a strong customer service background.  All of our team members go the extra mile to satisfy our clients.  Please visit our website www.sila.com to view available promotions.  Best, Team Sila.

Technician was knowledgeable and helped me understand and figure out solutions to upcoming issues I may have.  Great service.

Thank you so much for your rating and review! Our main goal is to make sure your home is comfortable and safe. We couldn't meet that goal without the most skilled and professional technicians on our team. We look forward to serving you again!

Best,

Team Sila NY

Phenomenal and I have been using many other  company including PSEG and Or Orange And Rockling in the past 30 years, one thing I have to said about this Mom and PoP company is this, have them service your home Or Business  and specially Mr Kyle then you will experience the best service feel the way I feel about Sila heating  and Cooling Company And I do not want to take away the appreciation and the care and the time and the explanation to save you money in the future instead of charging you and leave you with no explanation. Highly recommended and all of them including the office are extremely knowledgeable. Again, thanks for your services and will continue recommend your company. To all just please have them service you and you will feel worry free and excited like me.

Thank you so much for this perfect rating Vivien.  We truly appreciate when our customers take the time to provide feedback.  Every rating helps to strengthen our commitment to customer service.  We now offer plumbing services in select areas please visit our website for more information www.sila.com Thank you, Team Sila.

Second visit by Doug from Sila (am an old Johnson Air customer). Completely satisfied w/Doug, both professionally and personally. Have always liked up-front people and Doug is one such person.
As a 75-year old guy, cherish certainty and clarity. You get that with Doug (as I used to w/John and Tom).
Heating and air conditioning systems are not inexpensive, so one wants the best technical advice for every occasion, at a reasonable price.
Sila is the way to go.

Thank you for taking the time to write such a great review Jose.  Our technicians try to keep our homeowners informed of what to expect from their systems.  This aspect of our service allows homeowners to proactively manage their systems maintenance.  Thank you for your support.  Best, Team Sila.

Amazing service, as always. Ivan was great! Explained everything to me thoroughly and walked me through everything he did while here.

Thank you so much for your rating and review Brittany! Ivan is a key part of our team here at Sila and we couldn't provide such excellent customer service without him. We always strive to ensure you're satisfied after every visit, and we look forward to serving you again!

Best,

Team Sila NY

I was very pleased with the service from Sila Heating & Air Conditioning this morning. John called me to say he could come early, which worked out great for me.  He turned on the air and went out to the unit.  He checked everything and came back to say everything was running fine. Thank you, Denise McGovern

Thank you so much for your recommendation David.  We understand how important time is to our customers and we want to utilize every moment wisely.  Happy to hear our technician was friendly and efficient during your appointment.  Thank you for the excellent recommendation.  Team Sila.

Kyle Williams has come to our house twice for emergency repairs and has been pleasant and professional each time. Took the time to check our system over each time to make sure there were no other issues.

Thank you so much for this amazing rating Donald.  We look for technicians with an expertise in the field and a strong customer service background.  All of our team members go the extra mile to satisfy our clients.  Please visit our website www.sila.com to view available promotions.  Best, Team Sila.

Tonight was the 2nd time Kyle responded to an emergency call at my home.  The first was a Saturday night in August when the temperatures were 100+ and I had no AC, and tonight I had no heat during the first winter storm!  Kyle easily diagnosed the issues in minutes and was honest in his recommendations to remedy the problems.  Thanks Kyle!

Thank you for taking the time to write such a great review.  Our team works hard to accommodate every customer we encounter.  We try to keep our homeowners informed of what to expect from their systems.  This aspect of our service allows homeowners to proactively manage their systems maintenance.  Thank you for your support.  Best, Team Sila.

Kevin was great. Knowledgeable, professional & personable.

Thank you for this rating! Kevin is a valuable part of our success as a business at Sila and we are glad to see him recognized. Our team strives to provide 5-Star Service to all of our customers. We look forward to continuing to provide all of your home comfort needs.
Best,
Team Sila

Tom, has been the only person to ever device my furnace/ central air. He and his staff are always responsive, provide fast and professional service. There will never be a reason to look for anyone else to service my system. Thank you so much for your years of service.

Thank you for the great review Gary.  We enjoy making our customer’s happy and it feels great when we’re successful.  We’re proud of the great work our expert technicians do in the field every day.  Our goal, is for homeowner’s systems to perform their best when called upon.  All of our technicians try very hard to make this possible.  Thank you so much for the recommendation and support.  Team Sila

Sila/Johnston Air is an amazing company - this morning at 8:45 am - I called and got a 1pm appt - John arrived on time and diagnosed the issue - created a repair plan and couldn’t have been more accommodating- I do need a leak test and that is arranged for tomorrow.  It would be hard to find a better company in the Heat of the Summer - to help!!!
Thank you Sila and John !!!

Thank you Joe for leaving such a wonderful review.  We’re glad that you were satisfied with our service.  John is a valuable part of our success as a company and we’re happy to have him.  He’s not only a great technician but a great person and we are lucky to have him.  We really appreciate the recommendation and thank you so much for your support.  Team Sila

Professional, prompt, on time, took time to explain and educate re care.

Doug has come to my home 4 times now and he is always professional and courteous.  He really knows his stuff.  Recently he found a problem with my system and he took the time to explain everything to me.

Thank you for taking the time to write such a great review Carol.  Our technicians try to keep our homeowners informed of what to expect from their systems.  This aspect of our service allows homeowners to proactively manage their systems maintenance.  Thank you for your support.  Best, Team Sila.

Doug was an amazing technician who took the time to explain to us the details taken to resolve our air conditioning issue. Doug was very professional and courteous at all times when visiting our home.  Thank you Sila.

Thank you for taking the time to write such a great review Marcella.  Our technicians try to keep our homeowners informed of what to expect from their systems.  This aspect of our service allows homeowners to proactively manage their systems maintenance.  Thank you for your support.  Best, Team Sila.

They came the same day that I called when my central air broke (beginning of June). They diagnosed a broken capacitor, replaced it, and AC was back up and running right away. The whole visit took about 30 min. Fast, efficient, and friendly guys. Definitely worth a call when your AC breaks down!

Thank you so much for this excellent review of your experience Nicholas.  Our technicians have a wealth of knowledge and we encourage them to share information with homeowners.  Knowing what to expect from your system could possibly prevent any major issues later.  We also offer service and maintenance plans to safeguard your system for the entire year.  Thank you again for the review.  Best, Team Sila.

Kyle was great!  He was very professional and polite.  I will recommend him and Sila to anyone who is looking for HVAC services.

Thank you for taking the time to write such a great review.  Our technicians try to keep our homeowners informed of what to expect from their systems.  This aspect of our service allows homeowners to proactively manage their systems maintenance.  Thank you for your support.  Best, Team Sila.

Kyle  the serviceman was excellent and professional, he checked and serviced my furnace and explained all the problems he found with my furnace and made recommendations which make sense. I will use Sila in the future.

We are truly grateful for this amazing review Joseph.  Our Sila team strives to deliver a level of service that we can all be proud of.  We take pride in providing a family atmosphere in office that extends all the way to our technicians in the field.  Thank you so much for the support.  Best, Team Sila.

Kyle William's was the most professional   technician I ever seen. He was very thorough and explained everything couldn't  be more happier.

Thank you for the perfect rating Joseph.  We strive to make our customer’s happy and it feels great when we’re successful.  Our service teams are available 7 days a week to provide efficient and professional service tailored to your schedule.  Team Sila.

I highly recommend Sila for heating and AC - and in particular Ivan Comacho!

Kyle is a highly competent, knowledgeable, and informative Sila technician. It’s a pleasure having him do my annual heating and AC check-ups

Thank you for the great review Elaine.  We’re proud of the great work our expert technicians do in the field every day.  Our goal, is for homeowner’s systems to perform their best when called upon.  All of our technicians try very hard to make this possible.  Thank you so much for the recommendation and support.  Team Sila.

Kyle W. is awesome! He was on time and jumped right in to service this crucial a/c unit we have working a major golf event in NJ. I learned a lot from him about the proper way to use this unit, too. Thx Kyle!

Thank you for the great rating Jeff.  We enjoy making our customer’s happy and it feels great when we’re successful.  We’re proud of the great work our expert technicians do in the field every day.  Our goal, is for homeowner’s systems to perform their best when called upon.  All of our technicians try very hard to make this possible.  Thank you so much for the recommendation and support.  Team Sila.

Previous company came out and gave a bogus claim about a broken fan. Friendly and professional worker named Dan came out and fixed the problem by just exreacting extra gas in the compressor. Saved us a lot of headaches

Thank you Sam for the rating. Our team’s focus on professionalism and stellar service for every guest make experiences like this worthwhile. We hope to help with any service in the future. We offer special plumbing promotions on our website www.sila.com. Thank you again for this great rating. Team Sila.

SILA usually dispatches the same technician, which is a plus for the homeowner.

I’ve been using Johnston Air/Heating aka Sila for over 6 years and have found them to be honest reliable and very pleasant to deal with. Very happy with there service and would highly recommend !!

Thank you so much for this amazing recommendation Arnold.  We look for technicians with an expertise in the field and a strong customer service background.  All of our team members go the extra mile to satisfy our clients.  Please visit our website www.sila.com to view available promotions.  Best, Team Sila.

I called two other places and it took forever to get somebody give me an appointment and I just gave up.  this company had people working in Wayne within two hours they were at my place fixed my problem and they gave me a great price I’ve never had better service Great people to work with.  You have to be crazy not to call these people I will use them for life

Thank you Alex for the 5-star rating.  Our team’s focus on professionalism and stellar service for every guest make experiences like this worthwhile.  We hope to help with any service in the future.  We offer special promotions on our website www.sila.com.  Thank you again for this great rating.  Team Sila.

A shout out to the technicians. However we are paid in Full and my husband is still waiting to hear from John. 3 weeks of promises to call back and we are still waiting as AC NOT distributing throughout house as promised!!!

Thank you so much Lizette for providing a rating of your experience. Our expert technicians try their best to educate each home owner on safety and system efficiency. We stand by our culture of long-term resolutions and customer satisfaction. If you would like to discuss this issue further please contact our New Jersey Manager (973) 433-0955.  Thank you.

Quick response, careful explanation of work and clear and informative maintenance advice from the service technician, Mr. Williams. Diligent, professional and a pleasure to deal with.

Prompt appointment, excellent work, and the prices are fair, Kyle was very knowledgeable and fixed the problem ASAP would highly recommend!

Greetings Ken, thank you for this great rating of your experience.  We try armor all of our technicians with tools to make their work in the field easier.  Every scheduled appointment is another chance to display our top-notch level of service and expertise.  Thank you giving us the opportunity to assist.  Best, Team Sila.

Kyle Williams a great Technician and person. I was very satisfied with his knowledge and work.

Thank you Jim for the review.  Our team’s focus on professionalism and stellar service for every guest make experiences like this worthwhile.  We hope to help with any service in the future.  We offer special promotions on our website www.sila.com.  Thank you again for this great rating.  Team Sila.

Sila Johnston always does a great job, shows up when you need them, reliable, reasonable and quality care! Thank you!!

Thank you so much for this perfect rating Florence.  We truly appreciate when our customers take the time to provide feedback.  Every rating helps to strengthen our commitment to customer service.  We now offer plumbing services in select areas please visit our website for more information www.sila.com Thank you, Team Sila.

New the problem right away very professional

Excellent service and price.  Took the time to explain all the work that was necessary and alternatives.  Worked within our budget. Kyle you ROCK!

Thank you for giving us the opportunity to service your home.  We truly appreciate the support from our customer base.  The journey to provide complete satisfaction for our clients makes our company what it is today.  Thank you. Team Sila.

Dan C was the first repair guy  or contractor to ever show up on time!!! Knowledgeable and clearly explained my options. Thanks Dan!

Thank you for taking the time to write such a great review. Our team works hard to accommodate every customer we encounter. We try to keep our homeowners informed of what to expect from their systems. This aspect of our service allows homeowners to proactively manage their systems maintenance. Thank you for your support.  Best, Team Sila.

Excellent service. Was able to get an appointment the same day I called. Knowledgable and efficient technicians. I highly recommend them.

Thank you so much Elizabeth for the kind words.  The comfort of your home is extremely important to our team.  Our customer service representatives take pride in delivering professional, efficient and friendly service for all customers.  We try to make adjustments to accommodate our customer’s busy schedules.  Thank you for your business and support.
Team Sila.

Extremely knowledgeable, courteous, explained everything including my options. Very helpful.

The service techs were personable and prompt. They went WAY above and beyond to resolve my issue! I would definitely recommend them!

Hi Adam, thank you for providing such a great review.  The comfort of your home is extremely important to our team.  Our expert technicians take pride in delivering professional service for all customers.  We have a great family atmosphere that extends to all of our departments.  We truly appreciate your continued support and thank you for being a valued customer.  Team Sila

Great guys, I’m never worried when I need to call them. John and Tom always do the right thing, they’re honest and trustworthy.

We truly appreciate the great rating Frank.  The focus of our staff is to help every customer to the best of our ability. Our efforts for great customer service help develop a strong foundation for our consumer base.  Thank you so much for the amazing rating.  Best, Team Sila.

Kyle Williams did a great job, he fixed my ductless heating system.

Thank you so much Asomidin for the kind words.  The comfort of your home is extremely important to our team.  Technicians will suggest certain services to ensure optimal performance of your system.  Thank you so much for your review and the support.  Team Sila

Dan Carpenter is knowledgeable, well-spoken, efficient and honest. Highly recommended.

Thank you so much for the rating Cartney. We work hard to keep our customers satisfied. There’s nothing like helping with the comfort of your home. We appreciate the support and thank you for choosing Sila. Best, Team Sila.

Doug was fantastic. Knowledgeable and fast. He was also very professional and polite.

Thank you for taking the time to write such a great review Joann.  Our technicians try to keep our homeowners informed of what to expect from their systems.  This aspect of our service allows homeowners to proactively manage their systems maintenance.  Thank you for your support.  Best, Team Sila.

Kyle did a great job checking my Heating System for the upcoming season..Thanks

Sila is very professional and prompt.  Great service!!!

Thank you for rating and review! We pride ourselves with having the best customer experience that is second to none. We look forward to serving you again.
Best,
Team Sila

Doug was very knowledgable and helpful. He gave me several options and explained each thoroughly.

Thank you so much Terry for the kind words.  The comfort of your home is extremely important to our team.  Technicians will suggest certain services to ensure optimal performance of your system.  Thank you so much for your recommendation and support.  Team Sila

Kyle was excellent! Couldn’t ask for a more professional and helpful experience. Would recommend 100%

Thank you for the great review Anthony.  We’re proud of the great work our expert technicians do in the field every day.  Our goal, is for homeowner’s systems to perform their best when called upon.  All of our technicians try very hard to make this possible.  Thank you so much for the recommendation and support.  Team Sila.

Kyle your technician was great! Very knowledgeable and explained everything very clearly!

Thank you so much Kristina for the kind words.  The comfort of your home is extremely important to our team.  Technicians will suggest certain services to ensure optimal performance of your system.  Thank you so much for your recommendation and support.  Team Sila

Service tech was very knowledgeable & honest with his assessment.

I would strongly recommend.

Great to meet Chris n Doug. Nice guys. Looked over system. Informative and helpful. Good people

Greetings Rob, thank you for this great review of your experience.  We try armor all of our technicians with tools to make their work in the field easier.  Every scheduled appointment is another chance to display our top-notch level of service and expertise.  Thank you giving us the opportunity to assist.  Best, Team Sila.

Dan C did a great job patiently addressing all my questions and concerns.

Thank you so much Julie for the kind words. The comfort of your home is extremely important to our team. Technicians will suggest certain services to ensure optimal performance of your system. Thank you so much for your review and the support.  Team Sila

I cant say enough about  Kyle @ Sila great guy, great service. Highly recommend

Thank you for taking the time to rate our service.  We strive to deliver the best service experience for all customers.  It’s truly a team effort to make sure every client is satisfied.  Thank you.  Team Sila.

Excellent service! Came on time,  friendly and did a great job! Towsen rd wayne

Thank you Taryn for the 5-star rating.  Our team’s focus on professionalism and stellar service for every guest make experiences like this worthwhile.  We hope to help with any service in the future.  We offer special promotions on our website www.sila.com.  Thank you again for this great rating.  Team Sila.

Professional and thorough.  Kyle diagnosed the problem immediately and fixed it.  Thanks again

Thank you so much for the continued support David.  We value all of our customers and it’s great to hear our service is appreciated.  All departments work extremely hard to accommodate every customer we can daily.  Thank you for being a valued customer of Team Sila.

Dan appeared knowledgeable and explained the need to replace units.

Thank you for allowing us in your home. Our technicians work hard to keep our homeowners comfortable. The commitment we have to quality and friendly service make every appointment pleasant. Thank you for being a valued customer of Team Sila.

It was great. Fast, efficient and thorough.

Thank you so much for your rating and review Kendall! Sila is proud to offer the best customer service around from start to finish. We look forward to serving you again!

Best,

Team Sila

Tom showed up on time and was very professional fixing my problem thank you for your service

Thank you for the great review Gino.  We enjoy making our customer’s happy and it feels great when we’re successful.  We’re proud of the great work our expert technicians do in the field every day.  Our goal, is for homeowner’s systems to perform their best when called upon.  All of our technicians try very hard to make this possible.  Thank you so much for the recommendation and support.  Team Sila

On time and very professionally done.   Overall a great experience

Thank you so much for your rating Rich.  We understand how important time is to our customers and we want to utilize every moment wisely.  Happy to hear our technician was friendly and efficient during your appointment.  Thank you for the excellent recommendation.  Team Sila.

Doug was extremely professional, helpful & courteous.

Thank you Jon for the 5-star rating.  Our team’s focus on professionalism and stellar service for every guest make experiences like this worthwhile.  We hope to help with any service in the future.  We offer special promotions on our website www.sila.com.  Thank you again for this great rating.  Team Sila.

Very capable, knowledgeable, friendly service representative.

Thank you so much for the continued support Richard.  We value all of our customers and it’s great to hear our service is appreciated.  All departments work extremely hard to accommodate every customer we can daily.  Thank you for being a valued customer of Team Sila.

Was very nice and very knowledgeable about everything. It was greatly appreciated

Thank you so much for this wonderful review of our service team. Our entire staff strives to provide a superior level of customer service that clients expect. We utilize every interaction with customers to display our stellar standard of service. Thank you for being a valued customer.  Best, Team Sila.

Very prompt. Professional and experienced technician

Greetings Pat, thank you for this great review of your experience.  We try armor all of our technicians with tools to make their work in the field easier.  Every scheduled appointment is another chance to display our top-notch level of service and expertise.  Thank you giving us the opportunity to assist.  Best, Team Sila.

Doug Murphy was very professional and pleasant

Thank you for allowing us in your home Constance.  Our technicians work hard to keep our homeowners comfortable.  The commitment we have to quality and friendly service make every appointment pleasant.  Thank you for being a valued customer of Team Sila.

Thank you so much for the continued support Joe.  We value all of our customers and it’s great to hear our service is appreciated.  All departments work extremely hard to accommodate every customer we can daily.  Thank you for being a valued customer of Team Sila.

Thank you so much for the continued support Kyle.  We value all of our customers and it’s great to hear our service is appreciated.  All departments work extremely hard to accommodate every customer we can daily.  Thank you for being a valued customer of Team Sila.

Sila Heating, Air Conditioning & Plumbing
Falls, Cedar Grove, NJ

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Sila Heating, Air Conditioning & Plumbing Reviews

4.9 stars based on 167 reviews

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