Shores Plumbing & Heating Inc
Main, Mocksville, NC

Shores Plumbing & Heating Inc Reviews

3.7 stars based on 41 reviews

Featured Comments:

• K

  Kristy Hite

  1.0

  Very rude from the moment someone answered the phone. I called about an issue with my toilet not flushing all the way nor was it filling up all the way. The lady that answered the phone acted like she didn't want to be bothered. I explained what was going on, and asked if someone could come out, and her response "honey no-one can come out today it will probably be Monday before someone can." Ok cool. She very rudely asked for my name, number, and address and she said "where are you located" in a very rude manner so I told her, and instead of wanting to help her remark was "why don't you get your maintenance person out there to help you out." I just said thank you, and hung up. There was no reason for someone to be that snarky you're in the wrong business. Horrible horrible customer service.

• j

  jimmy w

  5.0

  My hot water heater started leaking on a Sunday morning. I called Shores and they came out first thing on Monday morning. They fixed the water heater within an hour. You can't ask for more than that. I was very pleased and would recommend them to anyone.

• S

  Sarabeth Reid

  1.0

  it took 3weeks for them to get to my residents. they were here 15 min and then left without explaining anything to me. i called and was told that the city had to come out and mark lines. the city came but its been 2 1/2 weeks and shore still haven't been back out here. all the while i have a busted pipe and my bill is still rising. the last bill was 250.00 can't wait to see the next bill. i took time off work to sit here and wait for them to only have them lie to me and say someone came out. i know they didn't come to my house... i was here

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