Sherlock Plumbing, Heating & Air
Hawk, Carlsbad, CA

Sherlock Plumbing, Heating & Air Reviews

4.9 stars based on 1512 reviews

Featured Comments:

• M

  Mir Lashbrook

  5.0

  Amazing service from start to finish! I worked with multiple people from Sherlock (Kirk, Sales, Billy, sweet mustache by the way, and Panda, nice and helpful guy)! They were respectful of my time and communicated quickly. I felt I received a good price for my A/C and Heat Pump installation. My tech were clean, professional, knowledgeable, and very hard working even in 100 degree heat. I am very pleased with all the people at Sherlock. I would highly recommend this company!!! Great knowledge base too. They did NOT oversize my equipment or upsell me either!! Much appreciated.

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  Response from the owner

  Thank you so much for the thoughtful review and the 5-star rating. We are so glad that the team delivered such excellent service from start to finish! Great job, Kirk, Billy, and Panda! We do our best to provide an experience like this one for all of our customers. Please call us the next time we can help with a project or repair.

• S

  SL Lulu

  5.0

  Billy and his entire team are very professional, courteous and respectful. They installed 2 new A/C units and 2 new furnaces. Billy definitely knows everything about air and heat, and took the time to go over everything with us. They did an incredible job with the installation. The entire staff at Sherlock are amazing! We will continue to do business with Sherlock Plumbing, Heating & Air.

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  Response from the owner

  Hi SL, thank you for the rating and review. We are so glad things went so well with Nat. We are thrilled to know that our customers are satisfied. If there is anything we can do better next time to make your experience perfect, please let us know. Your feedback is important to us, we hope to hear from you the next time we can help with a project or repair.

• G

  Greg Solin

  5.0

  Sherlock sets the bar so high on what customer service, top quality service and value should really be. The amazing reviews online already was a good sign but Jimmy was the man that made everything fall into place. He came over and shared with us a few different options for us. We felt comfortable with him the entire process and everything that was said to be done was done. The install was easy and the team was super communitive the entire time. Cannot speak more highly about Jimmy G and the entire Sherlock team. These guys are simply the best.

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  Response from the owner

  Hi Greg, we’re thrilled to read how pleased you were with us. Kudos to Jimmy for being so helpful! Comments like yours help our business to grow and thrive so that we can continue delivering superior service for years to come. Thanks for choosing Sherlock Plumbing, Heating & Air, and we hope we’ll see you again very soon.

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