SERVPRO of South Cabarrus County
Weddington, Concord, NC

SERVPRO of South Cabarrus County Reviews

4.9 stars based on 44 reviews

Featured Comments:

• L

  L Daily

  5.0

  I rarely write reviews, but I was so impress I had to. I called Servpro of So. Cabarrus Co. Christmas Eve around 4:30 (sewage backup had flooded my living room & foyer). 6:30 was the earliest they could get to my house. Chelsie & crew were at my house Christmas Eve before 6:00! I cannot express how grateful I am!! The guys had everything ripped out & all of the equipment set up in no time. They were very courteous & professional. They really took good care of me! Bless Chelsie! She was so patient with me! Thank you Chelsie & Crew!!

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  Response from the owner

  Thank you so much for taking the time to praise our team! We are so sorry that you had to go through this stressful situation, especially on Christmas Eve, but we are incredibly grateful that you chose our team to help you through the stress! We will certainly be celebrating our team for their hard work and great customer service. Especially Chelsea! :)

• J

  Jen Marshall

  5.0

  I had a great experience with SERVPRO/South Cabarrus county! They responded promptly on a Sunday morning to our water damage crisis. Matthew, Tim and Justin were always pleasant, professional and helpful. Thank you for your excellent service!!

• R

  Rebecca Couch

  5.0

  I highly recommend this company for any water damage needs you may have! We had minor flooding due to a leaking water heater from our attic. Thankfully the water dripped between a inner wall, and ran under our floor (could have been much, much worse). We were able to get most of the flooring up, to start the drying process ourselves. Our insurance company recommended we call ServPro, to make sure it was all done correctly, and we are so very thankful we did! Anthony and Patricia came out the same day we called, even though they were very busy, and probably had bigger jobs. Regardless, Anthony was very, very thorough in checking everything from the attic to the crawlspace, before taking up a few extra bits of flooring that water had gotten under, a baseboard that we didn't think about, and insulation that we thought we checked (he even took the flooring we had already pulled). He then treated the areas with a mold preventative, before setting up the fans and dehumidifier. Anthony was also very informative, and reassuring. It took a few days for everything to dry enough to where he felt confident that the equipment could be removed. He was great at communicating and stayed on top of the drying process each day. Hopefully we will never need this service again, but if we do, ServPro of South Cabarrus will be our 1st call. Anthony also explained how the company can help with repairs. Once our new water heater is in place, if we need a contractor, we will definitely look into this further with them as well.

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  Response from the owner

  Thank you so much Rebecca for this amazing review. We are so happy to have Anthony on our team and so glad to continue to hear that he is helping customers in tough situations! Of course we would love to help you with repairs so as soon as you're ready, if you need us to help, give us a call!

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