SERVPRO of Lufkin / S. Nacogdoches County
Market, Nacogdoches, TX

SERVPRO of Lufkin / S. Nacogdoches County Reviews

4.9 stars based on 117 reviews

Featured Comments:

• L

  Linda Metteauer

  5.0

  They came out and cleaned all my duct work. They cleaned up afterwards. The only indication they had even been here was clean ducts, intake ducts, and air vents. Dustin and his partner were very good. They were professional, courteous, and efficient. They did an excellent job and I would recommend them to anyone.

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  Response from the owner

  Thank you Linda for the great five star review and feedback on out teams! We are thankful to have great technicians like Dustin and his commitment to customer satisfaction! Thanks for choosing SERVPRO!

• V

  Velincia Dobrec

  5.0

  Candace Stott and her team at Servpro will always be the first I call when the need arises. They are quick to respond, friendly and efficient during the service. Highly recommend them to anyone and everyone!

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  Response from the owner

  Velincia, thank you so much for your kind words. We really appreciate you taking the time to share your positive experience with SERVPRO of Lufkin/Nacogdoches. We agree, Candice is a truly special gem to have on our team! Our teams certainly consider ourselves fortunate for customers like you!

• J

  John Lewis

  1.0

  My experience with this ServePro was nothing but horrible. They told me that service techs were booked 5 weeks out. So I went out and rented dehumidifiers for 9 days and dried the place out. When Servepro finally shows up I was out of town. Without notice...They then proceeded to rip out every single cabinet in my house and throw it away. They also ripped out half my walls 2ft up, and ripped the wall paper further up the wall,, ruining the whole wall board.They threw away all the hardware from my sinks and tubs..the faucets and knobs etc. They threw away all the molding and plug outlet covers. But then left warped and ruined door frames. They ruined my yard in truck ruts because they got stuck being lazy and parking directly by the door. They knew the house was totally uninhabitable but would show up , without notice, and then call me wondering why no one was there to let them in. They then proceeded to bill me a total of $12,000. $3500 of this bill was for dehumidifiers of an already dry structure. This Serve Pro is the most unprofessional business I've encountered in Nacogdoches. They should be avoided.

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