SERVPRO of East Clackamas, Hood River & Wasco Counties
Portway, Hood River, OR

SERVPRO of East Clackamas, Hood River & Wasco Counties Reviews

4.2 stars based on 10 reviews

Featured Comments:

• L

  Lynda Hammer

  1.0

  I lived in an apartment that was flooded with sewage and they were hired to perform the cleanup. It started off fine with them getting everything removed and starting the required demolition. That was when dates for competed work would be promised and we would repeatedly be told next week. It took 2 months instead of the original couple weeks. My insurance company paid for my hotel stay and were just as frustrated. If they had know that I would be out of my apartment, they would not have put me in a hotel for that long.

• L

  Louise McCulloch

  5.0

  Would recommend these folks to anyone handling a problem at home. Dennis came over within 15 minutes of our frantic phone call when our kitchen flooded from a faucet leak. Taylor Devon and Ozzie were right on the job doing all kinds of cleanup. Poor Taylor had to go in the crawlspace and deal with our leak there as well! Very professional, courteous, and on all the details. Dennis you run a tight ship and we are thankful to you for helping us in our time of need. Our insurance claim was processed very quickly and Dennis helped with our insurance claim, meeting the adjuster and going over all the issues. As a REALTOR I've referred them to clients in the past, but have never personally used their service until now. We can't thank or recommend them enough.

  ---

  Response from the owner

  Thank you Louise for the review. We strive to do our best work and we are happy to hear you are satisfied with the work we did and our employee's attentiveness.

• J

  Jennifer Rivers

  5.0

  Dennis with Service pro was a real joy to work with!! He was there on a Saturday right away. Helped educate me and figure out a great plan that worked for us using resources we had access too. Dennis could of insisted we let them step in and take over the clean up, but instead he helped execute a plan that saved us all money. Thank you for all your help and excellent attitude Dennis! We appreciate it!

  ---

  Response from the owner

  Jennifer, thank you for taking the time to share your experience with us. We understand every situation can have it's own set of needs and solutions, and we are grateful you placed your trust in us here at SERVPRO of East Clackamas, Hood River & Wasco Counties. If we can ever be of service in the future, please remember we are always here to help!

More reviews (2)