SERVPRO of Augusta/Waterville
Townsend, Augusta, ME

SERVPRO of Augusta/Waterville Reviews

4.4 stars based on 45 reviews

Featured Comments:

• J

  Joey Waraskevich

  5.0

  Anthony and his team were a extremely easy to work with, they kept an accurate schedule and were very professional. I had an estimate within 48 hours of first calling their office and they hit my deadlines. The estimate was exactly what I paid. I will use Servpro for any future needs their services provide. Thank you to Anthony and team.

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  Response from the owner

  Hello Joey, thank you so very much for sharing your positive experience. Here at SERVPRO of Augusta/Waterville, we make being professional, efficient, and thorough our top priorities. We are happy to hear that your estimate was communicated to you in a timely and accurate manner and we are delighted that you will use our services in the future. We are glad you thought to contact SERVPRO of Augusta/Waterville. Thank you again for your business and for taking the time to provide us with your feedback. We appreciate it.

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  Gary Gabree

  5.0

  After the recent rainstorm during which my sump pump died at just the wrong time, I was desperate for help in drying out my finished basement and preventing mold. Despite being very busy with other work, they fit me in and came over right away, staying until after 10 pm--when their help would do the most good. Over the next 6 days, they were over every day to monitor and move their drying and dehumidifying equipment--and counseling me on how I could help too. They always took my calls, were always prompt, courteous, compassionate and treated my belongings with the utmost of care. Blake and his team are friendly, knowledgeable, very hard-working and a pleasure to deal with. I cannot give a higher recommendation.

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  Response from the owner

  Thank you so much for sharing your positive experience with us, Gary. We are so happy to hear that Blake and his crew were friendly, knowledgeable, prompt, and compassionate regarding your situation and your belongings. SERVPRO of Augusta/Waterville is glad that we were able to help. We are so appreciative of your business and we thank you for your recommendation.

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  Jennifer Mirecki, DVM

  5.0

  Recently contacted Servpro to assess some water damage in my home. Roy was very professional and responsive to all questions associated with demo and clean up. Blake was also there the day of demo and took time to explain everything, checked with me multiple times about any questions I had, and has remained accessible while I am still navigating my way through the insurance claim and scheduling repairs. The demo was done very efficiently, employees diligently checked on drying equipment,a left zero cleanup. Great service!

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  Response from the owner

  Thank you so much for your thoughtful feedback, Dr. Mirecki. We are so happy that SERVPRO of Augusta/Waterville lived up to your expectations. We pride ourselves on our professionalism, our responsiveness, and our clear communication. Roy and Blake are both an integral part of our team and we are proud to have them representing SERVPRO of Augusta/Waterville. We are glad we were able to help you and we appreciate your business. Thank you for calling SERVPRO of Augusta/Waterville!

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