Sergeant Rooter and Septic
Falkirk, Warner Robins, GA

Sergeant Rooter and Septic Reviews

4.8 stars based on 135 reviews

Featured Comments:

• C

  C C

  5.0

  Sergeant Rooter and Septic was able to come out the same day we called. Jacob and his crew (Todd and Kale) were very professional and diligently worked to uncover and remove the septic tank lids from both ends of the tank. They removed all the contents from the tank and installed a new Baffle Tee Replacement and a new cover with a riser so that the tank will not need to be dug up when next we need to have it drained. The whole process was was accomplished quickly and efficiently. We would highly recommend Sergeant Rooter and Septic for anyone needing this kind of service.

• L

  Lewis McCoy, Jr.

  5.0

  When Jacob and J.R. arrived they were very friendly and professional. They thoroughly explained what they were about to do and the checks that they were going to make on the system. Once they had my septic tank opened, they explain to me what happened to the system and some fixes I can implement in the future to reduce the chances of future issues. They gave me the upfront cost of everything that needed to be done. But, they also gave me less expensive options. They worked quickly and within a couple of hours everything was completed. No damage to the yard other than digging to open up the septic system. The only con I have is that they were supposed to come early this morning at 8am or so. I called the office at 10am and the gentlemen said that someone would call me back in a few minutes. A lady called and said they would not be able to come until somewhere between 2pm - 5pm. They showed up around 3pm. Jacob and J. R. explained that 1st job took longer than expected. I had an appointment for my car @9:30am so a courtesy call would’ve been nice. However, I understand that things happen and I had an issue that could wait. Other than that, the work and the customer service was very good! I will use them again!

• S

  Scott Belanger

  5.0

  They showed up early, didnt have to drive onto the property at all, and had plenty of hose to reach my tank. They cleaned up well as you can see from the pictures. I was charged more due to having excessive sludge build up but that was expected based on the extra labor that is required for the disposal. Overall it was a very quick, professional and stress free process.

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