Septic One Septic Tank Service
TX-254, Mineral Wells, TX

Septic One Septic Tank Service Reviews

4.6 stars based on 13 reviews

Featured Comments:

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  Tom Hefner

  5.0

  I had an old septic tank pumped, Kyle came out on time, was very professional and courteous. I was actually surprised because he is a young man and had much better manners than I expected. He did a thorough job and cleaned up very well. Overall an excellent experience and I would highly recommend Septic One to anyone!

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  Response from the owner

  Thank you Tom for trusting Septic One with your septic needs.. You are a valued customer... Thank you for your business..

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  craig morgan

  4.0

  Had a pump out February 25, 2021 which seemed great, two days later system backed up into the house. Backup probably not related to pump out but called main number for counsel or if any problems were apparent with my system and guess they thought I was blaming them for backup. Refused to acknowledge they did the pump out, said “must have been some other company”. Very odd and unfortunate not the customer service I expected. Will move on. Had a positive follow-up call from the owner and every effort was made to clarify the situation and support my inquires. Consider the issue resolved and closed with a positive outcome.

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  Response from the owner

  Hi Craig, nice to talk with you today... thank you for your feed back this helps us greatly to identify areas we can improve on..

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  Darren Vincent

  5.0

  My toilets were backing up and the tubs were taking on water. I thought my septic line was clogged. I called these guys and they said no sir your tanks are full. They asked if I had standing water in the yard. I told them no. They said your system hast failed so that's good. They told me they would be there between 8:00 and 8:30. The man was there at 8:15. While i was there with him he told me what to use to treat my tank which was not rid ex. He also enlightened me that the soap I was using might have killed my tank. He also washed down the sides of my take to get everything out. This company charged a fair price for two 500 gallon tanks. I will recommend these guys to anyone.

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  Response from the owner

  thank you for your Business happy we could be of service.

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