Second Generation Plumbing
Ashland, Ashland, NE

Second Generation Plumbing Reviews

4.5 stars based on 8 reviews

Featured Comments:

• J

  Jenah Riggs

  5.0

  We had a backup with our washer, tub and toilet all at once. Steve came out on super short notice and stayed until he found the problem and got it resolved. He worked efficiently and was helpful with explaining and recommending how to keep the problem from happening again! We’re so glad to have found a reliable plumber in our area and would definitely recommend him to anyone in need of one!

• K

  Kevin Glantz

  5.0

  Great experience, and I highly recommend! Second generation plumbing came out less than 24 hours and charged a very reasonable price. Friendly technician and very knowledgeable, Thank you!

• D

  Dee Dee Neil

  1.0

  Steve was recommended by his Uncle’s company that was too busy to do our renovation work. We simply needed to have the shower and tub lines moved about 6”. He came out - said would be easy, quoted his hourly rate then asked if he could bring a trainee. Day 1 he called me in while reading a manual for a standing tub filler to ask ME if I knew how it was suppose to install and asking about parts that were in the box while his “trainee” stood there. His trainee spoke with my husband giving him the impression he was still working another job not in plumbing? I had to text that first night to ask why they didn’t move the shower drain to center with shower head, something we discussed - his excuse was he thought tile guy was going to do. He also had the name and phone number of tile company. He did come back to relocate drain and was to return the next week to finish installation when tile was complete. I didn’t hear from him so I contacted him and he said he was sick and would be there the following week. We received an invoice with just a total and when we asked for a breakdown we got a text saying 10 hours for him and 10 for the “other guy” at $40/hour and $160 for parts. First, he didn’t spend 10 hours at our house, when he told me his rate and asked if he could bring a trainee there was no mention of a fee for his trainee who I never saw do anything (not like a journeyman who would be working to reduce time spent on the job). Things turned south and he demanded payment - job wasn’t done and of course I didn’t want him back. Our project was delayed a month finding another plumber, getting a new hand held bracket because Steve didn’t install the rough-in correctly. We sent a generous payment and he threatened a lien. I would not recommend this guy for anything.

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