Sean Coakley Plumbing & Heating
136th, Bronx, NY

Sean Coakley Plumbing & Heating Reviews

2.9 stars based on 17 reviews

Featured Comments:

• R

  Richard Yates

  5.0

  As a building Superintendent I've been working with Sean Coakley for several years. I've always found everyone in their company to be friendly, helpful and professional. They go "above and beyond" to provide excellent service and quality work in a timely responsive manner. Highly recommend this company.

• A

  A C

  1.0

  It is highly unprofessional to scream, threaten and curse at clients. John came to "inspect" our apartment as part of our co-op board requirements. He spent a total of 5 min in our apartment, 3 minutes of which he texted and took a phone call regarding his next job. He charged us $350 for 5 minutes of his time. He also did not take any pictures until we mentioned it. He then said everything was good and he will let our property manager know. Soon after, our property manager said he recommends we install something into our plumbing which is not required by building code and will cost us $1,200. Our plumber (not John) disagreed and one of our contacts from the Dept of Buildings told us this work was not needed and it only needed in kitchens for dishwashers. When we called John, he proceeded to scream at us and say "he's been doing plumbing since we were in diapers". He also THREATENED us saying he will "report us to the DOB and make our lives hell". The next day, the DOB showed up at our home to check our permits based on the plumber's complaint and found no issues. This man is completely unhinged, reporting us to DOB out of spite (he also seriously needs to get a life). He is clearly ageist as we are two young homeowners and he is a much older man. John should not be allowed around people let alone into their homes. If you complain about his work, he will report you to the DOB and make false claims. Also, it is suspect there are many 1 or 5 star ratings. It is clear the 5 star ratings are not accurate.

• A

  Andrew Eisenman

  1.0

  Terrible customer service. Made an appointment a week in a half in advance. Confirmed the day before. Stayed home from work. An hour before plumber was supposed to arrive, the receptionist called to cancel. Asked when we could reschedule, she said she wouldn't be able to discuss rescheduling until the following week. Throughout the scheduling process, receptionist acted like she was running an emergency call center. Lost my business.

More reviews (2)