Schanus Plumbing & Heating Inc
Broadway, New Ulm, MN

Schanus Plumbing & Heating Inc Reviews

2.7 stars based on 3 reviews

Featured Comments:

• S

  Shannon Helget

  1.0

  We had our water heater go out earlier in the summer. We moved into our home one year ago; our water heater had a six year warranty and it looked like it hadn't been replaced yet and should still be under warranty. Because the person we typically use for plumbing issues was heading out of town, we tried Schanus-Gag Plumbing. The employee who came was prompt and polite and replaced the water heater with no issues. We asked him about it being under warranty and he said they would check back at the office and then we would get the bill. Luckily, my husband took a photo of the water heater he took out because later that month we got the bill for $1000. The bill showed that it was not still under warranty. My husband contacted the water heater company directly who said it was under warranty. My husband called Schanus-Gag and told them what he had found out. They did not seem concerned by their error. Ultimately, they corrected the bill and we paid only for labor (still $400). I suspect they often charge people the full amount, even when the warranty is valid and then pocket the extra unless the homeowner checks themselves. We would not trust Schanus-Gag again.

• A

  Angelica Pahl

  2.0

  Could not help with the problem I was having at the time...I live in a mobile home and they are not equipped for the plumming in a moble home