Sanders Supply - HVAC Parts & Supplies
I-30, Benton, AR

Sanders Supply - HVAC Parts & Supplies Reviews

3 stars based on 6 reviews

Featured Comments:

• C

  Cody Small

  1.0

  Can’t fix your own equipment here they don’t want the general public’s business. “The state of Arkansas requires proper HVAC license to be paid to work on someone’s equipment aka no joe from down the road can work on your home. If you’re worried about injuries have people sign a waiver negating liability but stop trying to tell adults they can’t work on their home and instead have to pay hundreds or thousands extra to go through a HVAC company I’m just trying to make my home warm for my 4 month old.” Glad your business model has worked for you so far but honestly screwing the little guys here.

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  Response from the owner

  Cody, I apologize for the inconvenience. Heating and Air Conditioning Repairs are often complex and could result in personal injury or farther complicate the issue the equipment is experiencing. Because of this, we do only sale to licensed HVAC contractors. The state of Arkansas also requires an HVAC license to install and service equipment. Again, I do apologize for the inconvenience.

• D

  David Wright

  1.0

  Wanted to do business with them. I asked for an itemized quote to show what I was getting and costs All Sanders was willing to do was list “Parts-$cost” I asked several times. I felt like it was reasonable to have list of what they intended to do for that lump sum quoted Finally owner contacted me to say his tech told him there were valves, pipe, no mention of cut offs, insulation No description of work to be done. Just Lump cost parts/lump cost labor Nothing specific I’m not one to buy a pig-in-a-poke. I like to know what I’m getting for my money

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  Response from the owner

  David, I appreciate you leaving feedback, unfortunately I think you are looking for a different Sanders maybe? We do not have technicians and are strictly a wholesaler of heating and air conditioning supplies.

• E

  Eric von Francis

  5.0

  Great group of guys up there. Very knowledgeable about their equipment. Couldn't go to a better Heat & Air supply house. Ty

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