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In urgent need of affordable plumbers today? We've collected every detail of some information about Sampson's Plumbing & Heating in Mill, Colfax, WA which could be proximate to you. View their infos such as opening hours, addresses, phone numbers and store pictures below and get a plumbing service from plumbers near you instantly.

Sampson's Plumbing & Heating in Mill, Colfax, WA | PlumbersNearby

I had Sampson assist with clearing a problematic sewer drain. They have made two different services for unrelated reasons, and both times were very friendly and helpful, and were able to send someone out very quickly. The plumber was quick, knowledgeable, offered advice, and fun to talk to while he worked. Above and beyond service.

Jason just came by and checked out our leaky bath tub. Turns out it was a much simpler fix than anticipated. They were very friendly and quick to respond to our calls for service. Would recommend :)

They are friendly and fast. The price was very reasonable.

This is a response to Lori Bedient.  These are difficult times and it is our responsibility to protect our employees.
This began the day of your first call when you called and stated that we had never returned your husbands call that he had made a week ago.  I suggested that he must of talked to someone other than myself as his name was not familiar to me.   You disagreed and said that we also had worked in your house a month ago.  I stated that that was unfamiliar to me and did not remember doing your job.  As it turned out you had had another plumber from out of town and had it confused with us.  Anyway, we did your service call.  Our employee returned and said that he had never been there before.  The next day you called with another problem and stated that your daughter had vomited that night, and that you had called the school nurse.  I said that I would call you back if we would come by 8:30am. At 8:45, you called back and would not accept that we wouldn’t come.  I then suggested that you call your plumber that you have had in the past.  You stated that you had called three or so in the last half hour and no one would come, and continued to argue that we had to come.  I said that I couldn’t argue about this.  You said you would have your daughter tested, and I relayed a story of my granddaughter having to be tested twice before she could go to work.  You did not suggest sanitizing your house before you suggested having her teated.  You kept arguing, and I kept saying I couldn’t keep arguing.  I suggested you call the city.  You said “ I would say thank you” but I would be lying and hung up on me.

The plumber was fantastic and very respectful and friendly when he came out yesterday. I called today for an unrelated plumbing emergency this morning which required me to shut off the water to the whole house. The receptionist was outright rude, dismissive and questioned why I had called another plumber 6 months prior. As if it matters why a plumber from Pullman was called. Maybe you were rude and dismissive then too? Maybe you just couldn't come out when I needed service? Maybe I was listening to the advice I got from neighbors when I first moved in to not use your service??? She also stated that they could not come out because she was worried about COVID-19 after I confided that my day was awful already as my 7 year old had vomited that morning. I stated that I would remove my daughter from the house during the service call and even offered to have her tested (even though she had gorged herself on candy at school yesterday) if she would send someone out because I had to shut off the water to prevent flooding the bathroom. She then made up a COVID-19 testing protocol based on her own second-hand knowledge and stated one test wouldn't be enough and she would have to be tested twice (which is even more than what it takes to have someone go back to school or work). I'm a viral immunologist. I study respiratory viruses for a living. And I was still willing to negotiate with this woman and her off-the-cuff ideas about relative risk of exposure, prodromal periods, and testing schedules because I needed water in the house like every other mom and wife and human being. If that's your policy, that's fine. But don't make up things on the spot based on your limited understanding of how viruses work and how we test for them.  The bottom line is that plumbing is a vital, essential service that we all need. There's a safe way to provide service in all cases using masks, wide social distance measures including the client leaving the house if needed, hand washing and cleaning surfaces prior to working. Just charge extra for your time and hassle. But do the job. Provide the service. Be a decent human being to another human being. Like the rest of us have to right now.  We all have jobs to do and somehow we're doing them. The problem is that the receptionist is the owner's wife so nothing will change. There's no incentive to be customer-oriented when there are no consequences for poor behavior and you're the only plumber in town. My advice? Find another plumber until the ownership changes or this receptionist retires. Maybe someone who doesn't lecture you on things they clearly don't really understand. Or find someone who will try to make it work. We might be all in this together, but clearly Sampson's Plumbing is unapologetically and rudely not.

Sampson's Plumbing & Heating
Mill, Colfax, WA

Sampson's Plumbing & Heating Reviews

3.7 stars based on 19 reviews

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Nearby Plumbers in Colfax

Sampson's Plumbing & HeatingMill, Colfax, WA

Sampson's Plumbing & Heating Reviews

3.7 stars based on 19 reviews

Map & DirectionsDirections

Nearby Plumbers in Colfax

Sampson's Plumbing & Heating
Mill, Colfax, WA