Rutt's Heating & Air Conditioning Inc
1st, Hastings, NE

Rutt's Heating & Air Conditioning Inc Reviews

3.7 stars based on 14 reviews

Featured Comments:

• J

  Jordyn Penner

  1.0

  I’m very upset with the customer service of this business. We have been talking to them since August about a heating and air system for our upstairs. They came quickly to look and give us a quote. We decided to go with their services right away. We have been calling since September for an installation date. We continue to get the run around and now no one will return our calls. I bet we’ve called over 100 times. We have no heat in our bedrooms and it’s the dead of winter. Super disappointed and I wouldn’t recommend them to anyone.

• S

  Skippz NE

  1.0

  I've called 3 times now to get a heating system for one of my tenants repaired. Nobody called or showed on Friday, nobody called or showed yesterday and nobody has called or shown up today. No idea if they're going to get to my repair and they didn't even get it fixed right the first time. I'd go elsewhere but I cannot find another company locally that services boiler systems. I don't think I would recommend them to anyone for HVAC service or installation. Very unprofessional bunch. In addition .... they don't even trust their clients. Made me feel like a criminal when it came to billing me for the service. I'll try to take my business elsewhere.

• S

  Sharon Challender

  3.0

  We are 2nd generation Rutts customers but this year despite numerous calls since September, requesting semi annual check up and filter replacement, no one has been available to make the house call. They keep saying we are on "the list". Must be mighty long. Pretty upset at the moment.

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