Rutherford Heating and Air
Plaza, Spindale, NC

Rutherford Heating and Air Reviews

4.4 stars based on 114 reviews

Featured Comments:

• B

  Bill Thompson

  5.0

  Norman, Caleb and Bryson did a fantastic job installing our mini-split. They installed the unit right after a snow storm and worked into the evening to get the job done. They worked around our schedule and made sure to line up resources when we were in town since we aren’t always at the mountain property. Norman followed up and made sure everything was perfect and coordinated the work with the electrical work we were also getting done. Very thorough and professional and we will definitely use them again.

• S

  Stacee Harris

  5.0

  Each and every time I have Rutherford Heating & Air come out, my expectation are far exceeded. They are professional, friendly, helpful, and exceptionally responsive. I have met three techs and all are phenomenal at what they do - system knowledge and customer service. Highly recommend!

• D

  Douglas Kelly

  3.0

  To big to care. This used to be a great company. Dave who did most of our service work around lake lure and was terrific. Than installations started getting sloppy. New techs went into homes that Dave always serviced and did less then stellar work. I get nervous when the first part doesn't work and you get charged for the second and third. On the last 4 quotes for new equipment Rutherford was very expensive compared to Pritchard heating. This company has grown and if growth is a sign, they are very successful. I used to see the success in the actual service. Now I see growing pains, stretched service and a staff that doesn't make you feel like they even know you. It kills me when you have been doing business for years and your hear "who are you again" from one of the seasoned people answering the phones.

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