Russell Plumbing & Trenching
Russell, Ronda, NC

Russell Plumbing & Trenching Reviews

4.7 stars based on 18 reviews

Featured Comments:

• T

  The Kurylak Fam

  1.0

  I have no experience with this business so I do not know their work. I know they did not respond to my inquiry. They may not need or want my business...I don’t know. I called during a weekday regular business hours and had to leave a message. I got no response after 48 hours. I went on line and used their email link to “request service”. I got an email back saying to call, so I called again and had to leave a message...again. I still have not talked to a live person. Glad it was not an emergency.

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  Response from the owner

  Apologies. I believe our owner tried to call you back but nobody answered. We apologize we missed you. We have had family member in hospital this past week. We hope that you will consider our services again in the future. Thank you and God bless.

• R

  Roger Farr II (Grimm)

  5.0

  Had one toilet that was clogged (turns out one of my kiddos flushed a toothbrush ugh) and another that needed to be installed. We got the run around from many other companies butThey came out almost immediately and had wonderful customer service and affordable pricing. Will definitely be using this company for all future plumbing projects and issues. Highly recommend them.

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  Response from the owner

  Thank you. We appreciate your business

• S

  Stella Kroeplin

  5.0

  I like to thank Mr. Russell for saving me money , my water heater went out due to the storm outage and he told me what to do. Yes it cost him a customer now cause I didn't need anything but he was honest, so I would definitely suggest his company for your plumbing needs

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  Response from the owner

  Stella, thank you! We strive to always put what is best for customers first. We appreciate the review and feedback. If we can assist you in any way in the future please reach out to us.

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