RupCoe Plumbing, Heating & Air Conditioning
Market, South Plainfield, NJ

RupCoe Plumbing, Heating & Air Conditioning Reviews

4.3 stars based on 274 reviews

Featured Comments:

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  Shiela Purvis

  5.0

  Derek was great! He was very professional and took the time to answer all my questions. He did an excellent assessment and wrote out all my options and explained how I could save money by taking out a membership. I didn't have any work done the same day because I needed a little time to think about it. The next plumber that came to my home to fix the plumbing under my kitchen sink was Duquan. He was great too. I have a mobile home with very little old pipes. I was a bit nervous about having work done but he did a great job unclogging the pipes and everything works perfect. I would definitely recommend RupCoe. Very positive experience!

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  Response from the owner

  Hi Shiela, thank you so much for this amazing review! Derek, Daquan, and the rest of the RupCoe Plumbing, Heating & Air Conditioning team are dedicated to providing our awesome customers like yourself with the best possible service. When you call RupCoe Plumbing, Heating & Air Conditioning, we guarantee efficient service and a job well done! We hope to see you again soon! Take care.

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  Gerardo Ventanilla

  5.0

  Very responsive company specially Alex Magee. My heater would make a loud rattling sound whenever it turns on. I called around 7AM and Alex came over around 10AM. Alex determined that the problem was with the motor and "cage" that housed it. In a matter of 2 hours, he was able to fix both. Fantastic service Alex! Great job!

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  Response from the owner

  Hi Gerardo! It's great to hear that Alex was able to help you out! Our team takes pride in providing exceptional customer service and a job well done. We appreciate your business and hope to work with you again soon! Take care.

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  Timothy Begley

  1.0

  Scheduled an appointment a week ago for a faucet install and toilet install. Tech shows up at 4:34, looks at both jobs and leaves by 4:48. Had time to offer a service contract and bill me $64 for showing up, though. Avoid this company at all costs. Edited to Add: I did not schedule an estimate, I scheduled a service. All of the below occurred in response to my google review and not the phone call I made to get an explanation. By the way, a stand up company sends a refund for a service they did not provide, they don’t ‘offer’ it. What actually happened is you blew off the job and collected the ‘show up fee’ - which I paid. Thanks

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  Response from the owner

  Mr. Begley, thank you for taking the time to share your experience. We are sorry that our technician was not able to complete the work on the day of your scheduled estimate. We tried to schedule you at a different time on the same day to install both your toilet and faucet, but you declined this offer over the phone. We offered to refund you the dispatch fee for the inconvenience, but you were not interested. We are committed to providing excellent service and we want all of our customers to be satisfied with their experience, and we are sorry we didn't meet this standard. Again, we apologize for the inconvenience and look forward to regaining your trust. Sincerely, RupCoe Plumbing, Heating & Air Conditioning

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