RT Hampton Plumbing & Heating
Industrial, Massillon, OH

RT Hampton Plumbing & Heating Reviews

4 stars based on 8 reviews

Featured Comments:

• B

  Brent R

  5.0

  Can't say enough about these guys. I rarely feel compelled to write an online review about a company, but I was so impressed with my service that I decided to do so. We used another company (Classic Plumbing) and wanted two lines snaked before our basement got finished. They only snaked the floor drain. 75ft, twice, $155. I wasn't home at the time to express my feelings that it was imperative to snake both lines. They told the person that I had watching the house that snaking the main floor drain would be fine. Needless to say, when our basement was finished and water backed up into our new bathroom (nightmare), guess what was the cause? The line they did not snake, and the one I wanted them to also do. I called them and they tried to blame it on the City of North Canton Utility Department. After we got the mess cleaned up, we needed a plumbing service ASAP. RT Hampton was the only company (I called a half dozen, including the previously mentioned company) that was able to make it the day of (within 2 hours of me calling). Our service tech, Ethan, was great. He helped me take off our bi-fold doors and move the dryer to access one of our lines. He explained to me the possible cause of the problem and was just plain professional. He snaked two different lines and the charge was only $95. Labor is $60 per hour, far below other companies. I will never use a different company other than RT Hampton for our plumbing needs in the future. Will be scheduling them every year to snake our lines as a precautionary measure. Look no further.

• G

  Gary

  1.0

  Submitted a request for quote on their website, but got no response after 4 days. Followed up with a direct email to the address on the website. Expected a response the next day, but received none. Guess they don't need any more business.

• J

  James Arrasmith

  5.0

  RT Hampton (service tech Steve) literally saved my wife and myself thousands of dollars. He found and resolved a problem that could have had us digging up our yard and street.

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