Royal Plumbing & Heating
Albuquerque, NM

Royal Plumbing & Heating Reviews

3.9 stars based on 24 reviews

Featured Comments:

• C

  Chase Sherman

  5.0

  Royal Plumbing did an amazing job for me today! The amount of professionalism I have not experienced before with other companies. Not only did I get the problem fixed but it was explained to me to where I understood the problem and could prevent it from happening in the future. Thank you for your time and attention towards my issue.

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  Response from the owner

  Thank you

• J

  Jory Hanselman

  1.0

  Never use Royal Plumbing. They replaced our sewer line, and dug through our sprinkler system in three different places, disconnecting attachments. They then just went and covered all of it up, so we didn't see it till we ran the sprinkler system and our whole lawn flooded. They said they'd come back to fix it, did about 1/4 of the work, and then left our lawn torn up. It was taking them so long we just finished the work ourselves. Then, a month after replacing the sewer we had it inspected for a pre-home sale inspection, and it didn't pass inspection. They came back to fix what was wrong, dug through the sprinkler system again, and once again just covered it all up! They were super unresponsive and unhelpful throughout. I would never use them again.

• B

  Bryan Bender

  2.0

  I've had mixed results with Royal Plumbing. I rate it 2.5 stars. A few years ago they replaced my water heater. It worked fine for just over a year but then the igniter broke and after doing research found out it was a known faulty component for many years. Thankfully they repaired it under warranty but I wish they had used a higher quality water heater. Recently, they replaced my water line that was leaking. They started repairing it without first consulting me regarding the issue which I thought was just a leaky sprinkler valve. Their communication was lacking and they took almost 2 weeks to replace it all the while my line was leaking. It was finally resolved, though I was forced to use them because they locked me into their services because I didn't have a chance to get other estimates. Further compounding the issue, I still can not receive a copy of the invoice. It's hit or miss with Mark and his helpers.

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