Roto-Rooter Plumbing & Water Cleanup
High, Glassboro, NJ
- Phone:
- +1 856-226-7027
- Website:
- https://www.rotorooter.com/glassboronj/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=website
- Address:
- 15 E High St Ste L, Glassboro, NJ 08028
- Hours:
- FridayOpen 24 hours
- OPEN NOW
- Reviews
- Map
Services
Roto-Rooter Plumbing & Water Cleanup Reviews
4.8 stars based on 222 reviews
Featured Comments:
S
SabahUsman Chaudhry
5.0
So I had a breaker keep tripping in my fuse box, and it took me 2 days to realize it was the sump pump causing the break! 2 days in, I was hoping I could get someone to respond quickly so I found Roto-rooter through google search. I called them and the lady answering was very friendly and outstanding on the phone and since they came very highly reviewed I was comfortable trying them out. They got there same day in the evening, for a kind of emergency situation to replace a faulty sump pump that hadn't been running for 2 days already and we were expecting more rain. Trent was our technician was very polite and professional, as well as knowledgeable and provided complete answers to all my questions. He did not have the sump-pump in-stock the first day, but kept me very well in-the-loop and up to date on when I could expect to hear from him and he was on the money each time. He came back when he promised 2 days later and installed the pump without any issues. Outstanding experience overall with Trent and Roto-rooter. If i have one lone complaint, the total cost was 10-15% greater than I had expected, however with the quality of service it was arguably worth it for a peace of mind IMO. If not for Trent's professionalism and quality of work, I may be complaining more about it, but I'm not! I'm very happy and can rest easy knowing all is well again!
Response from the owner
We are very happy that Trent provided top-notch service! Thanks so much for taking the time to share your feedback with us. Great to know your sump pump is operational again. Call us anytime, 24/7/365!
J
JUDY GRELLI
5.0
Would recommend Roto Rooter to anyone. We had an emergency with a sewer back up and they helped us out so quickly. Thank you for also sending Trent out. What a great repair man, He was very professional and took his time explaining everything to us. Sincerely JUDY
Response from the owner
You are very welcome, Judy! Thank you for taking the time to share your positive feedback and comments with us about Trent. We appreciate your business.
K
Keisha Brown
5.0
The company asked very specific questions in order to alleviate the problem, especially because I could not be there while they were completing the job. After the initial call, there was a follow up call to ensure me that the technician was on his way and to ask if I had any additional questions. Once the technician arrived, he called me to answer any questions that I had and gave me the quote. Once I agreed to have the work done, the technician, Brandon, assured me that he would take care of everything. He worked very quickly and followed up immediately afterwards with amazing customer service. They took the guest work out of everything and made me feel safe in using their company with so much communication. I will definitely use this service again!
Response from the owner
Keisha, we are so happy to read such a great review about Roto-Rooter Plumbing and your service experience with Brandon. We are thrilled you are a satisfied customer and truly appreciate your business! Thanks for calling us!
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