Roto-Rooter Plumbing & Water Cleanup
Pittsburgh, Greensburg, PA

Roto-Rooter Plumbing & Water Cleanup Reviews

4.8 stars based on 149 reviews

Featured Comments:

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  Erik Carlberg

  5.0

  Plumber was very helpful. Knew exactly what the issue was and gave me best options to fix it. Also was very helpful on price with such an old home that I have. Parts crept up in price but gentleman helped as much as he could financially. Definitely recommend!!!

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  Response from the owner

  We are very happy to have provided you with such an incredible service experience, Erik! Thank you very much for sharing your 5-star review with us about your service experience with our technician.

• S

  Samantha Silverado

  5.0

  Chad was amazing I had a different company that was supposedly reputable come in some months ago and the problem came back. The guy told me he was going to have to tear up my brand new patio if he had to come back. I felt like this guy was ripping me off. So I called a different company & Chad came in explained everything to me showed me how things work got the drain unclogged and found absolutely no need to dig up my patio which is everything. Extremely professional really hard-working I would trust him hands down compared to anybody else around he even hooked me up with a guy that he works with that can come in and help me figure out how to not have any more problems I respect that if I ever have any problems again I will definitely call Chad

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  Response from the owner

  We are glad Chad provided top-notch service, Samantha. Thanks so much for sharing your 5-star review and don't hesitate to request him, should you need us again. Always happy to help!

• J

  Jonathan Koshir

  1.0

  Beware of how this business charges for labor. We had a leaking shower head that required less than an hour of actual work. Technicians had to pick up a part and were gone for over 3 hours. We were charged almost $500 in labor for about 30 minutes of work. I would’ve gone to pick up the part myself for that rate. This may be standard practice, not sure, just be aware of what you are asking for before you allow them to run up the charges on you like this.

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  Response from the owner

  We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible. My email is [email protected]. Please also include a copy of this review. Thank you, Pat Swanson Customer Satisfaction Manager

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