Roto-Rooter Plumbing & Water Cleanup
1390, Salt Lake City, UT
- Phone:
- +1 385-448-3015
- Website:
- https://www.rotorooter.com/saltlakecity/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=website
- Address:
- 729 W 1390 S, Salt Lake City, UT 84104
- Hours:
- ThursdayOpen 24 hours
- OPEN NOW
- Reviews
- Map
Services
Roto-Rooter Plumbing & Water Cleanup Reviews
4.7 stars based on 1518 reviews
Featured Comments:
R
Rachel Monson
5.0
Our sewage line backed up on a Sunday so I called looking for a plumber and they had a open window from 4-8! So I took it and they mentioned they would give a 30-45 minute heads up when they were on their way and they did! They actually sent a message a little bit before 4! The technician was quick and there was also a 6 month warranty in case it happened again they'd come back and fix it again for no additional charge! We will be using them from now on! Truly amazing
Response from the owner
We are so grateful for your 5-star review, Rachel! Thanks so much for calling Roto-Rooter and feel free to call us anytime, 24/7/365!
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Brittany Overdiek
5.0
Timeframe was expected between 8-12, showed up a little before 3. When work was complete and plumber left, we noticed pipe was leaking water out so husband had to go to store to buy additional stuff to fix that. Tech was nice and professional though. Update: after my initial review, Roto-Rooter did everything they could to apologize and make things correct and in a very quick manner. I appreciate their customer service and willingness to make things better. Great company and I would definitely recommend using if ever needed.
Response from the owner
We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible. My email is [email protected]. Please also include a copy of this review. Thank you, Pat Swanson Customer Satisfaction Manager
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Lorey Liebelt
5.0
My basement was flooding every time we ran water, whether it be the toilet, sink, shower, it didn't matter. They were able to come out the same night and fix it. Kaleb was professional and explained everything to me. He had me run multiple water sources at the same time to ensure the issue was fixed before he left. Other companies told me it could be days before they could come out. I'm grateful they were able to come out the same day and fix it. Thank you.
Response from the owner
You're welcome, Lorey! We are really happy that Kaleb provided an outstanding service. Will be sure to pass along your kudos to him. We appreciate your business!
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