Roto-Rooter Plumbing & Water Cleanup
Bridgeway, Columbus, OH

Roto-Rooter Plumbing & Water Cleanup Reviews

4.5 stars based on 2380 reviews

Featured Comments:

• S

  Sonita San

  5.0

  People who come is Very profession. They have shoe cover and mask on when coming in which I really appreciate it. I called in the morning and got the service done in the same day which I really love about it. They find the leak and repair it in no time. Very impressive. Will consider using root-rooter service again if there any issue in my house in the future. Very recommended. And the customer assistance who pick up my phone is very polite.

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  Response from the owner

  Thank you so much, Sonita, for your positive comments and 5-star review about our entire team who assisted you! We truly appreciate your feedback and we will share this with them to let them know to keep up the amazing work.

• J

  Jim Kerr

  2.0

  We were were given a time to expect the plumber to show within two hours. Plumber didn't show up. I called in and was given a new time the following day within two hours. Plumber didn't show up that time either. I called again and was assured they would be out that day. When they did show they unclogged my kitchen sink pretty quickly for $400.00. I was a faithful customer for 16 years. I did not feel valued at all this last time

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  Response from the owner

  We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible. My email is [email protected]. Please also include a copy of this review. Thank you, Pat Swanson Customer Satisfaction Manager

• B

  Billie Doumbia

  5.0

  Our technician was great. They were very behind on appointment time. But once he arrived we never felt rushed. we were using a home warranty to get some reimbursement. He took the time to talk to them about the issue. Bought the faucet of our preference once we realized it needed replaced. Cleaned up after himself and followed all Covid safety protocol

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  Response from the owner

  Thank you so much, BIllie! We are so happy that our technician did an excellent service. We appreciate your business! Call anytime, 24/7/365!

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