Plumbers

Roto-Rooter Plumbing & Water Cleanup
Jr, Yonkers, NY

4.7

(870)Check map

Phone:
+1 914-920-4827

Website:
https://www.rotorooter.com/yonkersny/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=website

Address:
3 Alan B Shepard Jr Pl Ste A, Yonkers, NY 10705

Hours:
ThursdayOpen 24 hours
OPEN NOW

Reviews
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Services

Roto-Rooter Plumbing & Water Cleanup Reviews

4.7 stars based on 870 reviews

Featured Comments:

D
Dariya Kemmerich
1.0

I had water coming up from drain basement. Inspector came, cleared the tube, put a camera and told that tube needs to be replaced and it will cost 18,500. I asked for quotation, no response, I called call center, they diverted me to the same person. I raised claim with my insurance and requested details, report of damage and again official quotation. As the amount of 18500 is quite significant. Inspector promised to come and to give us report and quotation for tube replacement. We called many many times, he promised, made several appointments and never showed up, stopped to answer. This is the level of service RotoRooter provided. Calling call center did not make any change. Inspector name is Harold Brill.
Response from the owner
We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible. My email is [email protected]. Please also include a copy of this review. Thank you, Pat Swanson Customer Satisfaction Manager
A
Aishah Coleman
5.0

We had a sewer backup that we couldn't clear. We called Roto-Rooter and they arrived within 30 min. We explained to the technician the problem, he explained the process and the cost. Within 15 min the problem was resolved. We were very pleased.
Response from the owner
Thank you so much, Aishah! We are so happy that our technician did an excellent service. We appreciate your business! Call anytime, 24/7/365!
J
Jennifer Daniels
4.0

They showed up quickly and got the job done quickly as well but the job was definitely over priced and I do feel ripped off after speaking with other licensed plumbers. If it wasn’t urgent to get fixed I definitely would have waited and shopped around but I was in a pickle and needed the issue fixed as soon as possible.