Plumbers

Roto-Rooter Plumbing & Water Cleanup
Montgomery, Bethesda, MD

4.8

(535)Check map

Phone:
+1 301-235-9817

Website:
https://www.rotorooter.com/bethesdamd/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=website

Address:
4641 Montgomery Ave Ste 518, Bethesda, MD 20814

Hours:
ThursdayOpen 24 hours
OPEN NOW

Reviews
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Services

Roto-Rooter Plumbing & Water Cleanup Reviews

4.8 stars based on 535 reviews

Featured Comments:

P
Pam Michaels
5.0

Jerry, was here within 15 minutes of us calling the company. He was polite, covid conscious, and friendly. He was here for over 3 hours trying every method to fixed our plumbing problem. Jerry worked consistently and hard trying to solve our problem. He was Informative and went above and beyond explaining the process and everything he was trying to do. He was attentive to leaving the space clean and ready for us to use. We were so happy to receive such great attention from him.
Response from the owner
It's wonderful to know that Jerry provided you with professional and quality work, Pam. We'll pass along your kudos to him. Thank you for calling Roto-Rooter to be of service!
T
Taneka Boodha
5.0

They are absolutely phenomenal, professional, and very educational. The two men I had were Jerry C. & Wes. Let's start when I invited them to come into my home, right away they put their foot protectors on, I didn't even have to ask. We are a "No Shoes" in the house kind of family. So that goes a long way with me. From there they were very courteous and respectful from a to z. Once I explained what had happened. Before doing anything they were very explanatory on what they were going to do and if anything needs to be done and how much everything would cost. Which I love when somebody tells you upfront instead of having to drag it out of them. When checking everything out and before beginning. They were very kind enough to move objects out of the way. Which they didn't have to but were happy enough to do. Also, Jerry gave me an extremely knowledgeable insight on how the problem didn't have to happen again and what I could do. Which I truly applaud him because most professionals will do the job, take your money, and GO. Jerry C. & Wes were by no means that kind of people. Even their mannerism was great. Because of them I will definitely use this company again and tell all my neighbors who they should go with when it comes to plumbing. Thank you guys again.
Response from the owner
You are very welcome, Taneka! Thanks so much for your positive comments and 5-star review about Jerry and Wes. We truly appreciate your feedback and we will share this with them to let them know to keep up the amazing work.
C
Christian Wolfe
5.0

My sump pump wouldn't shut off, but also wasn't pumping. I called Roto Rooter because a) brand recognition b) I knew there was one locally c) they can come same day with no extra fee I feel like I made the right choice. They were very understanding on the phone, and the technician arrived on the early side of the time window. When he got here, he was thorough in explaining what needed to be done, and also pointed out that our sump pump wasn't up to code. He left to go get the necessary parts, going through the back door so as not to disturb my family upstairs. The work was done thoroughly, and we went over everything when we were done. He even kept the price to the initial estimate even though the parts were a bit more than expected. Whenever you have to call for repairs spontaneously, there's always the worry that you made the wrong choice. In this case, I've never felt so good and so taken care during a home repair.
Response from the owner
It's so wonderful to hear that we provided exceptional service. Thanks so much for calling Roto-Rooter, Christian! We appreciate and value your business.