Roto-Rooter Plumbing & Water Cleanup
Pell, Sacramento, CA

Roto-Rooter Plumbing & Water Cleanup Reviews

4.5 stars based on 1767 reviews

Featured Comments:

• S

  Sebastian Casey (SIMPLYBASSY)

  1.0

  :kind people, poor service, 1000/hr rates + We had the unfortunate experience of using this franchisee of roto in the Sacramento. They just want to put bandaids on the issue until you have to get opinions from someone else. $13000 in services to install a cleanout and put a bandaid on my pipes by irrigating and rehabbing the corrosion. 1200 to snake and camera 4800 to install a cleanout 8800 to pressure wash the pipes Granted our pipes are old and gross. But never once did we get a quote to replace them when asked. And never once did they address the standing water and seeping water under the flooring after demanding we have someone out in 48 hours to inspect it. 5 days they left it untreated and just kept pushing financing and never tending to the issues. If you can wait for a second option do it. Never rely on roto. Getting to the job quicker doesn't always mean better. Many red flags here and as a new homeowner I learned my lesson. I hope you can learn from mine.

• D

  David Gordon

  5.0

  The water heater for our business broke, which would cause an impact to the services we could offer. I called them at 3am, and scheduled an appointment first thing in the morning. They had somebody on route before they even opened at 8am. Robert G was the technician and he worked straight on through until he got us up and running with a new water heater. He helped search for the main valve to turn off the water when we couldnt find it, and was a very professional and skilled technician. I appreciate their service and for having our business back up the same day I called.

• L

  Lijo

  5.0

  I was so impressed by their professionalism and punctuality. The did an excellent job on the water cleanup. They gave the house crawl space an inspection for leaks when it water was extracted. 10 stars for Mark, Kenny (mud man), Jason and Brian. Thank you for taking my veteran status into consideration. All in all I was extremely happy with the service. THANKS GUYS!

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