Plumbers

Roto-Rooter Plumbing & Water Cleanup
Canyon, Boulder, CO

4.8
(239)Check map
  • Phone:
  • +1 303-242-3849
  • Website:
  • https://www.rotorooter.com/boulder/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=website
  • Address:
  • 2355 Canyon Blvd Ste 103, Boulder, CO 80302
  • Hours:
  • ThursdayOpen 24 hours
  • OPEN NOW
  • Reviews
  • Map

Services

    Roto-Rooter Plumbing & Water Cleanup Reviews

    4.8 stars based on 239 reviews

    Featured Comments:

    • C

      Chris Ryan

      5.0

      Mark was very professional and pleasant - taking the time to review the situation and explain what he would do to resolve the problem. He was careful and clean and gave full effort to clear the clog and ensure it was fully removed. He was very helpful with explanation of the causes and options/opportunities to proactively address causes and minimize the likelihood of recurrent clogs. I could not be more satisfied and appreciative of the job he did and for his personal and professional approach and demeanor in doing the work. Mark is welcome to come back for BBQ this summer! šŸ˜‰šŸ‘šŸ˜


      Response from the owner

      It's wonderful to know that Mark provided you with professional and quality work, Chris. We'll pass along your kudos to him. Thank you for calling Roto-Rooter to be of service!

    • B

      Bill Black

      2.0

      The first day I called (Monday, Jan 10) Jake responded to my home and ran a snake through my line and cleared it out. The next day (Tuesday, Jan 11) our bathroom had water on the floor again. I called and Jake was sent out again. He responded and indicated that I had leak somewhere in a shower area, possibly behind a wall. He indicated that someone with a camera was in Boulder and would be out that night or the next day to check for the problem. No one came out that night and I waited patiently until 3 pm the following day, (Wednesday, Jan 12) but no one showed up. I called again and was told that ā€œthe company only had one cameraā€ and the person was busy. She did tell me that I was on the schedule for David, but didnā€™t know when he might be here. Meanwhile our bathroom was backing up with water. I told the person that I talked to that if I did not hear from David that night that I would have no choice but to call someone else. She stated, ā€œI understand, you do what you have to do.ā€ Needless to say I never heard from this David that day, so I called another company on Thursday, January 13, and got an immediate response. Due to what they found I will be paying them a substantial amount that you will not get. In no way is this a criticism of Jake. He was very polite and professional. Jake did what he could and Iā€™m very satisfied with him. However I will never call Roto-Rooter again because of the lack of appropriate follow-up on your part. I was very disappointed by your lack of response.


      Response from the owner

      We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible. My email is [email protected]. Please also include a copy of this review. Thank you, Pat Swanson Customer Satisfaction Manager

    • R

      Rea L.C ā€œMountainHippieā€

      5.0

      I called around noon and had someone at my house by 3. He even showed up a little early, which was great! Zach was professional and made sure the drain was cleared and did it at a very fair price. I would definitely recommend! Thanks Zach!


      Response from the owner

      You're welcome, Rea! We are really happy that Zach provided an outstanding service. Will be sure to pass along your kudos to him. We appreciate your business!

    More reviews (7)

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    Current Hours
    OPEN NOW
    • Thursday :Open 24 hours
    • Friday :Open 24 hours
    • Saturday :Open 24 hours
    • Sunday :Open 24 hours
    • Monday :Open 24 hours
    • Tuesday :Open 24 hours
    • Wednesday :Open 24 hours

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