Roto-Rooter Plumbing & Water Cleanup
Northside, Atlanta, GA

Roto-Rooter Plumbing & Water Cleanup Reviews

4.7 stars based on 2287 reviews

Featured Comments:

• V

  Vince Hetterly

  5.0

  Our service technician was very friendly and knowledgeable when he was called to help with a backed up septic line (yuck). He used safe distancing and wore a mask during the entire visit. We discussed preventive measures that could be taken and when he was finished he cleaned up behind himself, advised us how to disinfect using household items and most importantly before he left he double checked all of the sinks, toilet and the shower drain to sure that we were satisfied with the speed of the drain and if there was anything else we needed. He also pointed out that there was a pretty significant crack starting on the toilet tank and if we wanted him to remedy. Very cool. Thank you.

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  Response from the owner

  You are very welcome, Vince! Thank you so much for taking the time to share your positive comments about your service visit. We are happy you took advantage of our Zero Contact Service and really glad that all of your plumbing issue are resolved to your satisfaction. Call us anytime, 24/7/365!

• D

  Denard Porter

  4.0

  You know I had this thang where when ever someone came to my house to do any repairs in or on my home I would watch everything they do till work is finished. But I put my trust in this guy to do 100 percent right and not keep an eye on him while working. So when he was finished I was told after that he didn't have enough copper to put the water heater in about face position so I can see the control panel wish he had told me before he put it together ahead of time. Heres a pic tell me what you think but still did good to his best

• k

  kierra johnson

  1.0

  They couldn’t get the clog in my kitchen sink,and it still cost 250. If it had worked, it would’ve been 510. They said they would send someone that evening or the next day. Nobody showed. Every time i called, they said someone would call me back, and that took three days. Finally, they called that Thursday and said someone would be there within an hour. I took off work to wait, and they never came. They still haven’t followed up. Please do not waste your money and time. Find a smaller business with better prices and more reliability.

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  Response from the owner

  We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible. My email is [email protected]. Please also include a copy of this review. Thank you, Pat Swanson Customer Satisfaction Manager

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