Roto-Rooter Plumbing & Water Cleanup
Bethlehem, Montgomeryville, PA

Roto-Rooter Plumbing & Water Cleanup Reviews

4.7 stars based on 371 reviews

Featured Comments:

• X

  Xiangchao Qin

  1.0

  There was a water leakage from a toilet last year December. Roto-rooter came to do the water clean. They called my home insurance to file a claim. Based on their good reviews, I trusted them. In final, the tissue clog caused the water overflow in the toilet. They fixed the toilet and uninstalled my hard wood floor. They charged me around 17 k for one pet room and one bathroom in the first floor. The total area is around 400 sqr ft. Fortunately, my home insurance covered this and issued payment to roto-rooter in January. But They sent me an email that indicated there was still a remaining balance of 5k left and will go to their law department. My home insurance adjuster and I are trying to solve the issue from the beginning. My experience with roto-rooter is really bad and there is no effective communication. Take your own risk to use their services.

• J

  Josiah Nedd

  5.0

  Showed up and took care of my leak same day for a reasonable price. Technicians were knowledgeable and looked for the best, most cost-effective solution to my issue. I had called a few local plumbers who gave me the runaround so it was nice to have a good experience with this big name company.

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  Response from the owner

  Josiah, we are glad we could help, and thanks so much for calling Roto-Rooter. We appreciate and value your business and your 5-star review!

• C

  Catherine Buzzelli-Day

  2.0

  I was charged $300 for 20 minutes work. Initially I was going to be charged $545 but with discounts the charge was brought down to $300. That is $15 a minute. I'm not asking for a free ride but that to me is gouging in any instance. Plus they used my electric. I am a senior on a fixed income. The company should develop a program for seniors.

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  Response from the owner

  Hi Catherine Buzzelli-day, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We will be bringing this to the attention of the manager to further address this concern.

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