Roto-Rooter Plumbing & Water Cleanup
Main, Lebanon, IN

Roto-Rooter Plumbing & Water Cleanup Reviews

4.9 stars based on 306 reviews

Featured Comments:

• K

  KenBobBad

  1.0

  Wishing I could give 0 stars. Made an appointment for a Saturday morning, was told tech would call ahead when on the way. Called back Saturday afternoon and was told that they were short staffed and I would get a call from tech Sunday morning. No calls from them all day Sunday or Monday morning. Called Monday afternoon and was told that I would receive a call from someone locally very shortly. No call came, and Tuesday afternoon still no call from anyone.... I'm rather easy to work with if someone would just of communicated with me. But the fact not a single person reached out to me in the four days AFTER my scheduled appointment shows me there is zero professionalism and can't image their work they perform is any better...

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  Response from the owner

  We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible. My email is [email protected]. Please also include a copy of this review. Thank you, Pat Swanson Customer Satisfaction Manager

• M

  Marisa Bowen

  5.0

  On time very professional, job was done quickly. Kris was great, would recommend and will use again for sure if any problems arise.

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  Response from the owner

  It's wonderful to know that Kris provided you with professional and quality work, Marisa. We'll pass along your kudos to him. Thank you for calling Roto-Rooter to be of service!

• A

  Angela Johnson

  5.0

  They showed up within an hour of my call. They were very professional and thorough!

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  Response from the owner

  Thanks for the nice comments, Angela. Always happy to be of service, 24/7/365!

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