Roto-Rooter Plumbing & Water Cleanup
Cloud, Eden Prairie, MN
- Phone:
- +1 952-445-4111
- Website:
- https://www.rotorooter.com/edenprairiemn/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=website
- Address:
- 6440 Flying Cloud Dr. #111, Eden Prairie, MN 55344
- Hours:
- FridayOpen 24 hours
- OPEN NOW
- Reviews
- Map
Services
Roto-Rooter Plumbing & Water Cleanup Reviews
4.9 stars based on 527 reviews
Featured Comments:
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Bethany Wilmes
1.0
Called for a service on a toilet to remove a toy car. You don't get an estimate when you call. They have a service line that then has dispatch call you "within an hour". I had to call back the next day as I never received a call from dispatch. They were quick once They transferred me. The technician came and was very nice. But the cost to remove the toy from the toilet cost me almost $800 for less than 2 hours of work. They charged $600 to simply remove the toilet. Talked to my contractor that recommended them and he stated, he used them to them to drill through concrete in a drain that only cost $200, surely that was more labor intense. He confirmed that I was absolutely ripped off with this service.
Response from the owner
We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible. My email is [email protected]. Please also include a copy of this review. Thank you, Pat Swanson Customer Satisfaction Manager
K
Kendall Hatten
5.0
Brian from the St. Paul, MN location was great. My shower drain wasn’t flowing properly and within 30 minutes he had the drain cleaned out and draining like new - No more showering with water up to your ankles! I live in a condominium so someone lives below me and he took the necessary protocols to ensure the backup didn’t affect them. Knowledgeable man and would recommend Brian with Roto Rooter to anyone in the Twin Cities area.
Response from the owner
Thank you, Kendall, for your review! We appreciate the 5 star review regarding Brian! Please feel free to request him, should you need our services again.
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Christina Ironside
5.0
Our tech, Brad, was at our home within 3.5 hrs of requesting an appointment. He was efficient and helpful (checking to be sure nothing leaked following the snake through our drain) and also helped us get our garbage disposal working again to ensure the entire drain/system was in working order. Appreciate the quick response and fix over the weekend!
Response from the owner
We are very happy to have provided you with such an incredible service experience, Christina! Thank you very much for sharing your 5-star review with us about your service experience with Brad.
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