Roto-Rooter Plumbing Drain Services
1st, Casa Grande, AZ

Roto-Rooter Plumbing Drain Services Reviews

4.7 stars based on 15 reviews

Featured Comments:

• R

  Rohvannyn Shaw

  5.0

  A couple of years ago I had a fantastic experience with a sewer line cleanout. The technician was friendly, knowledgeable and personable. He was great so when I needed the same service a couple of years later I went back. The second time was not so great - I had issues with the technicians' professionalism. I filed a complaint on it and thought the matter settled. I wasn't intending to use the service again if I could help it. Just under three months later however, I got a really bad plug in my line which rendered both toilets and both showers unusable. Kind of an emergency situation! I didn't have time to shop around so I asked if Roto-Rooter would honor their worry free guarantee. They did! Not only that but the techs who came out that time were just as friendly and personable as the first one had been. They explained everything and did their best to get me back up and running. When they left I had a much better feeling about the company and most importantly, my plumbing was working again. I also appreciated the call after their visit to make sure everything had been resolved to my satisfaction. Sometimes problems happen with any company. How a company responds to those problems is just as important as preventing them in the first place. Roto-Rooter responded appropriately and offered the kind of customer service I hadn't dared to hope for. I really appreciate the help of the technicians and the office staff and that's why I'm taking the time to write this review.

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  Response from the owner

  Thank you so much for your kind words, Rohvannyn. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future

• K

  Keith Anderson

  5.0

  I thought the technician did a great job. He worked with me to answer my questions, show me pictures, was patient, and hopefully diagnose the problem. He spent as much time here as I needed.

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  Response from the owner

  Thanks so much for the review, Keith Anderson!

• O

  Osmar Maldonado

  5.0

  Joseph & Gabe came to my house to fix my water pipes & they did such a great job & were patient with ours problems.

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  Response from the owner

  Thanks so much for the review, Osmar Maldonado!

More reviews (2)