Roto Rooter Plumbing & Drain Service
Telegraph, Toledo, OH

Roto Rooter Plumbing & Drain Service Reviews

4.5 stars based on 142 reviews

Featured Comments:

• K

  Kristi Sido

  5.0

  I am impressed with the company as a whole. They are professional and friendly and get the job done! Customer service over the phone is outstanding. Zack was the worker who came out and took care of our issue. He is extremely professional and took the time to explain things to me and answer all of my questions. He is definitely someone I would recommend to my friends and family and is a true asset to his company. Thank you Zack and thank you Roto Rooter!

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  Response from the owner

  Hi Kristi, Thank you for the kind words. I will pass along the review to Zach. You are right, he is a major asset to our company and we are happy to have him.

• K

  Karen Rank

  5.0

  I made a call this morning because we've had a clogged drain. The girl that answered the phone was very polite and kind. She let me know that the service guys were out and they could get to me this afternoon. It was less than an hour when I got the call that a service guy was on his way to my house. He was in and out, very nice and professional. The clog is gone and we can finally use our kitchen sink again! I would recommend them. Quick service!

• R

  Ron Diamond

  1.0

  Came out looked at sewer in basement stood in sewer water started to come out of back room that is tiled and heading for my carpeted room stopped him and told him I hope you ate not going to walk on my carpet with them shoes he abruptly stopped and said he will take off his shoes first The other guy didnt go in room while I was there but was standing on some carpet that got wet from backup.they did what they had to do to unclog drain and after they left I saw their footprints of dirty sewage water on carpet and stairs coming up from basement even on hardwood floors upstairs where they walked for me to sign and pay They were both very polite.we had a few questions and didnt seem like they had to many answers.so now I had to scrub stairs and carpet in basment and washed hardwood floors upstairs wherever they walked. Also come timeto pay and now they are adding a fuel surcharge on my bill yet they advertise that they service Monroe County So why the extra charge. Will never use them again.

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