Roto Rooter
18th, Columbia, TN

Roto Rooter Reviews

4.9 stars based on 553 reviews

Featured Comments:

• L

  Linda Fuller

  5.0

  Much time, skill and effort was needed for Trey and Gabriel to determine what was causing the downstairs toilet to back up. When I made the appointment the day before, luckily the friendly and patient woman I spoke with was able to answer my question about how to stop the toilet from overflowing. That was a huge help until the technicians could get here. They determined that the source of the problem was with the septic tank. Fixing this will require another visit with different equipment, and once completed, the tank should never be a problem again.

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  Response from the owner

  Linda Fuller We appreciate you taking time out of your day to let us know of your service experience. Thank you for the review.

• D

  David Holloway

  5.0

  Save yourself time and money and make Roto Rooter Columbia your first call. We had a septic tank issue and those always seem like an emergency. I had already wasted $250 on work from someone else and still had a problem. Others didn't even call back. I appreciate Roto Rooter answering the phone and getting out earlier than scheduled. This is a good team. The guys were respectful of us and our home. Might cost a bit more but it's worth it for the efficiency and professionalism. Thank you for getting us back in order.

• K

  Katy Brimm

  5.0

  When we flushed our toilet and water began backing up and overflowing, we knew we were in trouble. Of course, it was at 5:30pm when most places are closed or closing. Crystal was very friendly and helpful and arranged for an emergency service. Sean came in the time reported, was extremely friendly, helpful, and knowledgeable. He was able to get the backflow to stop and arranged to come back next day to pump the septic as we could not locate. Sean and Justin came back the following day, found the septic tank, pumped it, and explained maintenance from here on out. Honestly some of the nicest, most patient, and professional people I have ever done business with. I can not say thank you enough or sing enough of your praises.

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  Response from the owner

  Thank you for your feedback, Katy! We strive to provide excellent customer service. Please give us a call 24/7 if you are in need of our services in the future.

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