Roto-Rooter
Oak, Oregon, WI

Roto-Rooter Reviews

3.7 stars based on 11 reviews

Featured Comments:

• S

  Suzy B.

  5.0

  I just moved into a new house in Beaver Dam, and using the bathroom or laundry backed up sewage into the shower. I called a lot of companies, and Roto rooter seemed to be one of the only ones with dedicated office personnel(I got voicemail boxes or no answers with the other plumbers). It took over a week to get an appointment (they were booked), but better than nothing. Today two guys from the Oregon office came out and fixed my drains. I wish I could I read the signature on the invoice, I think one of their names started with M. The second guy had a ponytail. They were super polite. I'm very happy with the service. I can do my laundry again, and 140 was not bad for the work they did. I just wish they took credit cards, but that's a small issue.

• H

  Haley Gandara

  1.0

  I was staying with my parents when Roto Rooter came out to their house. It appeared something was clogged, so they were looking into it. At one point, they removed the sewage caps (that are securely inserted so they must be manually removed, and even have a back up cap so they can't fall off) but he forgot to put them back on. Their basement flooded with sewage! It was horrible. My mom was crying, my younger brother accidentally walked down into it and got it all over his legs and bare feet. The worst part? They say the caps must have "accidentally popped off" and that they had nothing to do with it! All of the damage to my parent's home, and yet Roto Rooter refuses to file an insurance claim (they don't even personally have to pay - just allow their insurance to file the claim!). A company who ruins people's homes, my childhood belongings, gifts my Nanna who just passed away gave us, the walls and floors and just everything -- and then doesn't take responsibility for their mistake -- a company like this shouldn't be in business. Please don't use this company. I don't want the same loss to happen to you.

• C

  Chris Tux

  5.0

  Amazing service. Fast and friendly. I won't hesitate to call them again.

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