Rooter Man
Delaware, Kenner, LA

Rooter Man Reviews

4.6 stars based on 96 reviews

Featured Comments:

• J

  James Dicken

  5.0

  Had pipes video inspected as I am purchasing a home and wanted confidence the pipes were in good shape before we moved in. Professional team came in, located a clean out and performed video inspection (even located another clean out for me...under a sidewalk but at least I know). Would recommend! Thank you!

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  Response from the owner

  Thank you

• R

  Raynette Cason

  2.0

  I have used Roto-Rooter for several years as a single home owner and they always did great job. However, recently Carlos with Roto-Rooter tried to charge over $9000 dollars. For an uneeded service. No detail of the work just a charge fee. Luckily, we didn't use his service and got a better plumber who repaired the issue under $300. When I called the office to complain they had him call me to explain his cost. No thank Roto-Rooter, I'm done with you all.

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  Response from the owner

  Raynette - we are sorry that you had such an issue with Roto-Rooter...but you left a negative review for Rooter Man. We are happy to help if you have any additional issues with your plumbing. Please do rectify this - as you can delete this review and place it on Roto-Rooter's page if you would like.

• j

  jess stein

  1.0

  Our garbage disposal was leaking so we called Rooter-man to come get it fixed. We saw good reviews and they advertised fair pricing so we thought we’d have a good experience. Unfortunately I feel like we were completely scammed. The plumber came and had to replace the garbage disposal, he said based on time and parts it would be 807$. We trusted his word that this was a reasonable price and paid. After paying we talked to multiple people (a contractor included) and they said that was an absolutely ridiculous price to pay especially since the disposal installed cost ~115$ and the man was there for about an hour. And the disposal was actually less powerful than the one we had before. We called and tried to ask for an itemized receipt that they said they could only email (still haven’t received) and that it should have only cost 537 and not 800+. 500 dollars is still more than what most people said it would cost. It’s also frustrating that customer service said it should’ve cost 537 but we were charged way more than that .. why??? Is this a scam? Were they hoping we’d just pay and not say anything? They said they’d mail a check for the difference but that was it. No apology for the man WAY overcharging us or anything. Absolutely disgusting practices and I would never recommend to anyone.

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