Rock-Well Well & Pump Service Inc
Beaumont, Kansasville, WI

Rock-Well Well & Pump Service Inc Reviews

4.9 stars based on 36 reviews

Featured Comments:

• B

  Brian Krajewski

  5.0

  If you want your well work done right the first time or need testing and correction for safe water, this is the company to use.

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  Response from the owner

  Thank you for you great positive review. We aim to get it right the first time!! Referrals are always welcomed!!

• C

  CAREY ZIMMERMAN

  5.0

  Rock-Well installed a new pressure tank on our well back in 2007. I noticed this weekend that the well was cycling on often. When I de-pressurized it there was no pressure in the tank. I thought I had a worn out tank and called and spoke to Dave early this morning. He asked what I had done and gave me a procedure to drain the tank to see if it was just in need of air. I tried the procedure but didn't think the tank was good. I called and left a msg and Dave called me back in 30mins. He patiently went throught the procedure again. I had misunderstood how to completely drain the tank. He told me if it didn't work to call him back and they would be happy to come out. I did as he instructed and the tank drained the water and took pressure up to the recommended 38psi. Everything is working perfectly thanks to their customer-focused great "phone a friend" advice. Perhaps they missed a service call today, but they got a customer for life! Thanks!

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  Response from the owner

  Thank you so much for the great review, we really do want to educate our customers!!!

• R

  Reg Steuck

  5.0

  Great service all around. Office staff was extremely helpful and they were onsite sooner then they even promised. Installed new well pump and pressure tank in no time at all. Steve was nice and answered all my questions and informed me the whole time as what needed to be done. Would highly recommend them. Price was reasonable as well.

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  Response from the owner

  Thank you for your great review!!

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