Robertson Heating Supply Co
Freeway, Columbus, OH
- +1 614-888-1332
- 860 Freeway Dr S, Columbus, OH 43229
Robertson Heating Supply Co Reviews
3.7 stars based on 17 reviews
Great place to shop, they offer a lot of really good deals
LEGO master The kid
The pressure switch I was first given closes at -1.30 in/wc. I went to install the pressure switch and the furnace did not work, first time was my fault because I should have looked. They said their computer said negative and it couldn’t be wrong. Even though the original pressure switch said positive 1.30 in/wc, along with my manometer saying it was positive. I went to exchange the part thinking it was an oversight. Upon reaching the counter I was met with the rudest, condescending people I’ve ever met. I was told I was wrong and their computer was right. They refused to take the pressure switch back, or exchange it for the correct one. Their “hvac service tech” Kevin then gave me a class over the phone on how the heat exchanger is under a negative pressure because it is a 90% ruud furnace. Well I knew that, again more rude and condescending behavior acting like they were infallible. So after refusing to sell me a pressure switch that closed a POSITIVE 1.30 in/wc. I had to drive down to lute to get a universal pressure switch at the time of speaking with Kevin I did not remember where the port for this pressure switch was, only my diagnostic of POSITIVE 1.30 in/wc. Once I arrived back at the property I looked at the port, where do you think it was? IN THE FRONT SIDE OF THE INDUCER MOTOR, making it the positive side of the inducer!! I set and installed the universal pressure switch and what do you know? The furnace ran like a dream, totally ridiculous behavior. They know nothing about service or the parts the sell. The store is trash every time I go in and I will no longer buy parts from this store.
The guys at robertson are always great, quick unload.
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