River Valley Plumbing
Antler, Greenwood, AR

River Valley Plumbing Reviews

3.9 stars based on 19 reviews

Featured Comments:

• V

  Vaughn DeCoster

  1.0

  These folks are terrific! Prompt, friendly, professional and detail oriented. Did a great job replacing our water heater, hard install too and in rural location.They’ve replaced water lines for my folks, another hard job. Very pleased. Called them on another job, gas line problems for my folks. Came out, diagnosed the problem then never returned. Gave us the run around with excuses for several days, wouldn’t return calls or texts. My folks are getting up there, Dad recovering from chemo and radiation. James knew it, even said “Call me and we’ll get it done.” It wouldn’t have been so bad had they just said “no, we’re too busy.” Another plumber came out and got the job done, no problem.

• L

  Lory Conrad

  1.0

  Came to our house without notifying us; was not receptive to our wishes for the needed repair.

• B

  Brandy Ballard

  1.0

  Was scheduled for one day and no-show. Had to call to complain then was told they might could come after hours and “that’s just plumbing” after waiting all day. Was then rescheduled for two days later for first job in the morning and no-show again. Talked to the manager and she said I wasn’t on the books. (Another lady had made the appointment and I told her this.) She said she tried to call me the day before but made no mention of canceling my appointment. When I told her I needed this taken care of that day she told me to find someone else and hung up on me. I’d already paid a week and a half ago.

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  Response from the owner

  1st we did not say after hours. We told you 1 or after and called you at 4 and told you we had a plumber available. Our text and emails clearly say between 8-5. We were trying to accommodate you by doing after 1. Also I called to reschedule and left message with you, but you never called back, until I called you. Sorry your experience was bad but I could not speak to someone who was screaming the entire time. Best of luck to you!! Please state all facts when giving reviews.

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