Rite Way Heating, Cooling & Plumbing
Alvernon, Tucson, AZ

Rite Way Heating, Cooling & Plumbing Reviews

4.9 stars based on 3586 reviews

Featured Comments:

• J

  Jennifer Contreras

  5.0

  Rite Way installed my new Lennox heating and cooling unit and thermostat. I kept expecting to be disappointed in the service since it is a lot of money and when it is that much you become hard to please. I wanted to wait to write this review until I made it up to my roof after they left to look over the work. I was expecting to have to touch up my roofs white protective coating because there was such a difference in size between the unit they craned away and the new one. No touch ups needed they coated around the unit themselves. After other companies contractors left cigarette butts after working on my house I was expecting to have to clean up after them but not a speck of trash was left behind and they swept up. They were careful with my plants around the base of my house despite having to set up ladders, throw down pieces of the old unit, tools and trucks. They showed up with enough men to do the job correctly and quickly. Inside the house when installing the thermostat they brought a towel to put down over my furniture to protect it from plaster dust. They took time to walk me through the features of the thermostat and how to improve access with an app for my phone. They did of course need access to bathrooms and water but again were very quick and respectful of my things. My street is very narrow but they allowed for neighbors cars to pass and even at one point moved a truck so I could take a family member to an appointment. I have been trying to think of anything they could have done better and the only thing was to explain the financing to me in more detail ahead of time but every time I came up with a question they got back to me with an answer right away, so it quickly became a non issue. Thank you for your best work Rite Way.

• D

  Don Van Ert

  5.0

  Professional, excellent communication, quality, and well trained are just a few of the positive adjectives I'd use to describe the team and various people I interacted with at Rite Way Heating Cooling and Plumbing. Most of us can barely remember what good service was like. This company should train other companies including some nationals on how to do it right from start to finish. I ordered a new heating and air conditioning system from an outstanding project manager late Friday afternoon. He was able to throughly explain my options and answer all questions so I could make an informed decision. Monday morning the installation team was at my house taking out the old system and putting in the new. By 5 pm they were done and there was no sign they had been there other than we had new equipment. They cleaned up to the last tiny speck on the garage floor where they unpacked the equipment. Thank you!

• S

  Sharon Stewart

  5.0

  Riteway is amazing. Along with a new HVAC and Heating system, Riteway reconstructed my entire area making it way more functional for me. I vetted three other companies, one (very well know company) even told me I should take the deal at Riteway because they were a great company and they couldn't even match it. Riteway completely reconstructed the area around my system with Hector managing the entire project, and predicted any issues that could have arisen..covering them in the quote so there were no unforeseen surprises or costs. He did an amazing job taking care of EVERYTHING . All at Riteway were extremely helpful and professional! Huge shout out to Karin, Ronnie, Ben, Daniel, Fabian, Gabriel, Ricardo and Vidal! All were so wonderful. Can't say a enough about this company!

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