Rikman Services Inc
45, Conroe, TX

Rikman Services Inc Reviews

4.6 stars based on 283 reviews

Featured Comments:

• J

  Jan Leonard

  5.0

  The staff with Rikman have been professional and courteous. You may have seen some complaints concerning the length of time it has taken to get home generators installed. Due to the huge number of orders in the Houston metropolitan area yes it has taken 6 months to get my generator installed but they did handle all installations in the order they were received.

• B

  Billy Espree

  5.0

  The length of time it took (6 months, little more) is understandable, as I'm sure the demand increased 10 fold after the last ice storm. An installer from Rikman called to move my appointment up a week because of an opening, which I greatly appreciated. Another plus on their side is that my generator was damaged, two dents on the front and side panel. They contacted Lowe's in an attempt to get another one or have them order side panels to replace the damaged one. Upon completion of the installation, Rikman turned that decision over to Lowe's. After 2 months, three phone calls, one store visit and 3-4 email to my sales person Thomas Robinson. I'm in no better shape today than I was in mid December 2021. This knock (complaint) is solely on Lowe's, they've treated me in a manner that indicates to me they want my $ yet not going to work to satisfy me. They maybe waiting for me to give up, but that's not me, they will see.

• S

  Samuel Lincoln, III

  5.0

  Rikman Services installed a Generac that we purchased from Lowe's. The Lowe's experience after the purchase was horrible. They had the generator in their warehouse for months and did not let me know, delaying the installation. After Rikman got the generator, the installation was smooth. If you are looking to buy a generator, just go to them directly. It would also probably be cheaper.

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