Rick's Heating & Plumbing Co.
Ellison, Albuquerque, NM

Rick's Heating & Plumbing Co. Reviews

4.7 stars based on 115 reviews

Featured Comments:

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  Susan F.

  5.0

  We received exceptional, professional plumbing services from Jorge at Rick's Plumbing and Heating. Jorge was professional, dedicated, skilled, and punctual. Had we known we'd have such quality service at a fair price we'd have contacted Rick's sooner. Jorge came out to our home fix a leaking shower bathtub faucet. These parts are uncommon as our house is very old. Jorge located the parts which were rare. If he couldn't find them he said he'd have fabricated them for us. He fixed a leak which we had for years and replaced parts which were almost impossible to find. We were so impressed with Jorge, we scheduled him to return the following week to replace our kitchen sink, faucet, and garbage disposal. Our sink was in terrible condition. Our pipes below were leaking and we had two buckets to catch the water. It was kept together with rubber bands, plastic gloves and caulk. Jorge tackled one of the worst sinks, pipe situations he'd ever encountered. He worked tirelessly and got the job done. We now have a gorgeous sink and faucet, and no leaking pipes! It's no exaggeration to say he made a big difference in our lives. My husband and I are now looking for projects to have Jorge back. Thank you Jorge! Thank you Rick's!

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  Rom Se

  5.0

  I have to say the positive reviews about Rick's are spot on. they finished installing a new tankless water heater for us recently, and can say without hesitation they're honest, hard working and do quality work. - They came out initially and were able to give us a quote the same day, and throughout the install they stuck to it. - They didn't try to up sell me on any of the tankless addons that I brought up with them. They were honest about what they felt was and was not worth the additional cost. - they pointed out a venting change that would be needed to ensure we met code and passed inspection, that none of the other companies we got estimates from brought up. - they discussed options with us regarding things like the condensation drain, so we had some say in some of the required modifications. - there were usually at least two people here, for almost two solid days, working hard the entire time to get the install done right. - they were very professional, but friendly - they were always on time and gave us regular updates. - Since we have a very high risk child, they wore masks while here, and were even concerned enough to ask that our son was upstairs before coming in each day. - they followed up with us soon after to make sure everything was working well and to get us paper work for our rebate. - the quality of the work they did looks great and we are incredibly happy with our new tankless system. I honestly just can't say enough positive things about them. everyone from the folks that were doing the work onsite to the folks in their office that helped setup the appointments and take care of payment, were just awesome. we'll be using them going forward with maintenance and any other future issues we have.

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  Carol Mills

  5.0

  This was the second time I have used this company’s service and both time’s I have been very satisfied with the quality of the work done, as well as the friendliness and competency of the technician. The end result makes me feel very content and safe. I don’t have to worry about my system for another season. I highly recommend this company for both urgent and preventive services.

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