Rick's Heating & Cooling
Star, Pleasant City, OH

Rick's Heating & Cooling Reviews

4.2 stars based on 17 reviews

Featured Comments:

• C

  Cari Newby

  5.0

  They were quick to come and able to make the repair quick at a reasonable price. Very happy with the service, friendliness and quick dispatch time. If I need this type of service in the future they will be my 1st call.

• T

  The Lakes

  5.0

  After dealing with a different company for many years we recently had Rick and his team install a new furnace and air conditioner in our home. They showed up on time and installed the furnace within a couple hours. The unit worked instantly and accommodated our comfort level to perfection. They were very precise and descriptive during the installation and with the reasonable pricing, we will definitely be giving them our business for now in. Rick and Joe are both honest and outgoing in all aspects of business. Thanks for the great service!

• T

  Tierney Hager

  1.0

  I would’ve used this company but when I called to ask about getting my AC looked at, the man who answered was extremely rude and spoke down to me. Did not give me an option to get on his list after he said he was backed up. Before I could end the call he asked if his company had installed my unit, when I said no his response was “Then definitely not!” I hung up at that point.

  ---

  Response from the owner

  It's almost in the 90's. First real heat of the spring/summer time. Our first duty is to our customers. Either units that we have installed or have worked on before. Otherwise there is a waiting list about a week long, but this person did not want to hear that. Every company that does any amount of work is that far behind or more. I do not talk down to customers, if you want on the waiting list, call me. We will do a service call for free... Rick

More reviews (7)