R & R Drilling Inc
US-25, Tazewell, TN

R & R Drilling Inc Reviews

4 stars based on 41 reviews

Featured Comments:

• A

  Alice Egbert

  1.0

  They came and replaced a circuit box for the water pump. In doing so they cut the hot water heater wire. So a call was made to ask them to fix the cut wire and we were basically ignored. No call back and no hot water for months on end in the dead of winter. Also sloppy work the new wire was left on the ground going around the house. This is right outside my back door and I have to try not to trip on it. It’s a fall hazard and just unacceptable work. Very unsatisfied customer!

• M

  Michael Sutherland

  1.0

  These guys can never figure out what's wrong with something. Could have a dozen different workers stop by, test this, look at that and each give a different answer as to what the problem is. Rick, the owner, he is even worse at this. He will never come and assess a problem. He will take all the workers " idea's " as to what the problem is, write them down each on a piece of paper, then dump them in a hat. Then reach in and drawn one out blindly. At least it sure seems this is his method of solving a problem. You even might be lucky enough to have rick call you and tell you what idea he drawn from the hat. Let's not forget the horrible communication this place has. The gal that answers the phone will tell you at least once a week " Someone will be calling you back " and all fo no avail. Very unprofessional this place is. If they replace a pump or something and you still have issues, they'll play that guessing game and avoid replacing anything they installed. At least till the 1 year warranty expires on whatever they installed in order to milk more money out of you. I would not recommend this company to ANYONE. note: most of these reviews are fake. Put together by workers and good friends to help them try and build up any good reviews. Just look at the bad reviews, compare the bad reviews and you'll see a pattern.

• P

  Pat Fortner

  5.0

  Our service technician, Joel was very professional and courteous. After checking the well, he explained what was needed to correct our problem and replaced the pressure tank. We were very pleased with our service.

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