R.P. Lumber
IL-143, Highland, IL

R.P. Lumber Reviews

4.5 stars based on 14 reviews

Featured Comments:

• K

  Kay Cooper

  5.0

  R.P. Lumber Company always gives excellent customer service. Highland store has knowledgeable staff who are friendly and courteous.

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  Response from the owner

  Thanks for the 5-star review, Kay! We appreciate you taking time out of your busy day to leave us this feedback. Come see us again real soon!

• B

  Brittany Duren

  2.0

  Unfortunately have had multiple occasions where customer service and atmosphere was not pleasant in the store. Also called twice to get a lumber estimate and delivery and never got called back like promised.

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  Response from the owner

  Brittany, thank you for taking the time to let us know about your experience. We aim to provide the best customer service and are disappointed to hear that you did not receive it on multiple occasions. We appreciate your feedback and will discuss this with our staff to make sure it does not happen again. Please feel free to email us directly at [email protected], so we can ensure your next visit is the best one yet.

• J

  John Lee

  5.0

  I recently purchased deck board for a new deck. I was so pleased with the quality I decided to renew a second deck I had. Very friendly and helpful staff. I'll be shopping there again.

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  Response from the owner

  John Thank you for being a vlaued customer of RP Lumber and leaving your feedback. We are always here to help.

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