Pronto Plumbers Inc
Rosa, El Paso, TX

Pronto Plumbers Inc Reviews

4.1 stars based on 27 reviews

Featured Comments:

• R

  Reyna Rodriguez

  5.0

  I used pronto plumbers about 20 years ago, and they were honest and courteous then, so today when I had huge problem with the main line and water everywhere inside my house, I tried them first. The call wasn’t guaranteed because they had a busy morning and close at 2:00, so I added my name to the queue but shopped around. In case the couldn’t come. I called a few places. One guy was grumpy on the phone and at another place the receptionist never returned my call when I asked for an hourly price. I got worried with all of the bad reviews at those places and decided to hope they could fit me in or just wait till Monday. Pronto Plumbers were excellent 20 years later as well! The person answering the call was extremely courteous, cheerful and helpful. The two gentlemen who came to fix my problem, Victor and Ivan, were profesional and courteous as well. Pronto Plumbers charge a flat hourly rate for the first hour so I was a little apprehensive about the job would going over the hour... They were finished in about 35 minutes and even had time to run a line through my slow flowing toilet which I’d been wanting to get check. These guys were honest, fast and super courteous. I would definitely use them in the future and would recommend them to my family and friends! Thank you!!!

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  Response from the owner

  Thank you so much for taking the time to leave us a review Ms. Rodriguez. We greatly appreciate our long time customers and constantly strive to provide everyone with fast and professional service. Please continue to count on us for any future plumbing or HVAC needs you may have.

• E

  Enrique Sarabia

  1.0

  Plumber replaced copper tubing which was not the issue wasted 500.00 he did not check where the leak was coming from. The problem was the refrigerator tubing where the water was leaking.

• L

  Letty Lopez

  5.0

  The Pronto team were fantastic from the receptionist Mrs. Sylvia to the plumbers. They were all very helpful, knowledgeable and professional. I would highly recommend them to anyone. If you are looking for professional, honest, and good quality job Pronto plumbers are the ones to call. Thank you Pronto plumbing team for all your help.

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  Response from the owner

  Thank you so much for taking the time to leave us a review Ms. López. We greatly appreciate all of our customers and are extremely pleased that you were satisfied. We constantly strive to provide everyone with fast and professional service. Please continue to count on us for any future plumbing or HVAC needs you may have.

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