Proficient Plumbing Solutions, LLC
Ranch, Dripping Springs, TX

Proficient Plumbing Solutions, LLC Reviews

4.7 stars based on 24 reviews

Featured Comments:

• M

  Martin Garza

  5.0

  Whether it was for me personally or a nonprofit I serve, I have always been pleased with their work. On top of that, they are great community partners!

  ---

  Response from the owner

  Hi Martin! We always strive to provide great service! Thank you for the review, we appreciate it!

• M

  Mike O'Daniel

  5.0

  Super professional company. From the lady that setup my service call to the reminder call and the plumber, all were very courteous and professional. They were extremely busy so I was booked eight days out as our issue wasn't that drastic. Radiant quoted about 12 weeks! In retrospect, I'm glad that Radiant couldn't make it out. Everyone at Proficient Plumbing were amazing to deal with and the price for the repair was extremely reasonable. Would highly recommend.

  ---

  Response from the owner

  Thanks so much, Mike!

• D

  Daniel Jennings

  1.0

  Had a slab leak and needed a new water line run to the master bathroom. The house had been diagnosed already via multiple closed loop methods. They cut open the house pipes with no static pressure test reading before hand. They filled up the empty leaking pipe, that had been unused for a month, with water. They vacuumed out the water of the supply line. They then attempted to use atmosphere as a proper explanation/test of pipes holding water. Seriously, the pipes are exposed to atmosphere, where is the psi coming from?? I need an explanation of how atmosphere converts to psi. They then decided to use a plug and play pressure test with their air pump, which obviously only holds up to the psi of the gasket. Maybe we should test your gasket with water and see if it holds better. From their plug and play pressure “findings” determined that we would need to tear up the entire first floor ceiling in order to re-plumb the entire house. My full holding tank tells a completely different story. Stick to the contract of what you showed up to do. At the end of the first day they reconnected the leaking line. After they had run the new line on the second day, I told them to disconnect the old line. For some reason this was met with resistance. Why would I leave a leaking line I just had replaced in the loop?? They then said I would not have a warranty on the slab leak, which made no sense since the house is almost 30 years old. They did all this in front of their apprentice. Great training y’all. Multiple house occupants and other visitors also mentioned that the water heater in the garage had been dented in the back near the bottom. Right under where the new line was plumbed in. On the plus side, the new line has worked with no issues. Best of luck!!

  ---

  Response from the owner

  Hi, Daniel. We're glad that the work we did is still working well for you. We're sorry that you weren't happy with the methods we used. Even though another licensed plumber may have already diagnosed your problems, we must diagnose all issues before we begin work. We always stand by our work, so we must ensure we understand the problem ourselves, without just taking someone else's word for it. We've been repairing slab leaks since 2007. We've seen a lot different problems with slab leaks. We wish we would have know that you weren't happy when we did the repair almost a year ago. Please call the owners directly to discuss further.

More reviews (2)