Professional Pump Service Inc.
1800, Gooding, ID

Professional Pump Service Inc. Reviews

4.5 stars based on 11 reviews

Featured Comments:

• M

  Mikki Beadz

  5.0

  Always easy to work with these guys. We only need them on weekends (of course), but they always show up quickly and get the problem fixed in a timely manner. Super friendly guys.

• H

  Heidi Olson

  5.0

  Phil and Danny replaced our pump last July and we were more than pleased with their professionalism and genuine concern. We had an over load of personal problems; while we were out of town our pump went down, well went out, the irrigation ditch / stock water went dry and our sweet mother passed away. Phil put in a good word for us and the well driller fit us in his schedule. Phil also brought over his hugh water tank everyday so the cattle and horses would have water. We are so fortunate to have Phil and Danny in our community.

• K

  Kristy Bradley

  1.0

  Day 3 with no water. Danny seemed knowledable. He texted me stating he was able to work with my financial situation (waiting on 401k distrubution). Both of us not wanting to get burned. I assured him and would never and that my family just really needed water. Stated I was willing to pay a cash deposit, sign a contract, even write a post dated check for the balance. He agreed and is suppose to be at my house NOW providing a service to get my family water. Even asked me to cancel the engineer appt today at 10am, stating he could complete the diagnostic and get us water today.... Well after asking if he had a business card.. which he only had one with scribbles on it, he sends me a text that he has to "gracefully bow out" of the job at 9:33pm. Here I'm thinking a family owned company is concerned with the health and safety of their customers.... concerned about providing amazing customer service.... but NO, only concerned about their pocket book. More frustrating then anything is being strung along. He should of just said we are a small company and can't take the risk... so now instead of providing services and recieving delayed payment (only a few days) I would NEVER do business with them or recommend them to anyone.

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